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iPhone 15 overheating

Hi everyone. I’ve recently purchased the new iPhone 15 pro max and it is heating up even when I’m not using it.

I was wondering if anyone else is having this issue or if it maybe a setting that is causing it that I can turn off?

Any advice is appreciated. :)


[Re-Titled by Moderator]

iPhone 11 Pro, iOS 16

Posted on Sep 22, 2023 6:04 PM

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Question marked as Top-ranking reply

Posted on Sep 24, 2023 10:37 AM

I have same exact issue ... called apple and they suggest to turn off location services , also background app refresh ...BUtt that dose not helped ...

My 15 Pro Max is getting hot and battery draining too quickly ... There is something definitely wrong with it ... Apple need to fix this asap ...

935 replies

Nov 17, 2023 7:31 AM in response to IdrisSeabright

It still does not explain , why phone getting heated even when not being used and no apps running. That cannot be iphone functioning as intended. I do not expect the iphone reaching a 115 F temp when i am in a call or browsing internet, cannot be intended functionality, none of the prior model had this issue. The first step of solving the problem is acknowledging the issue, so pls acknowledge their is a over heating issue and provide a fix, we cannot have customers paying 1700 USD for a device and it having heating issues..

Nov 18, 2023 4:45 AM in response to Ruthy-Roo

My brand new iPhone 15 pro max overheats in less than 2 minutes when I try to play Amazon music via a Bluetooth speaker, but it’s absolutely fine when I do the same with YouTube music. Could it be that the Amazon music and or its bluetooth drivers are not optimized for apple? How do I resolve this? It crashes the app and makes the phone super hot!

Nov 18, 2023 5:46 AM in response to riana179

If a specific app is causing a heating issue, it likely is the app not being fully optimized for iOS 17.


Have you updated your new iPhone to iOS 17.1.1? If you haven't do that immediately.


And if the phone is brand new, it takes a couple days for the phone to fully index the billions of bytes of data, meaning it's working hard under the hood at first, while your doing other things to test it out, which will cause it to heat more than you might expect.

Nov 26, 2023 12:07 AM in response to Innerfreedom

Plug it in at night while it is on so it can do its setup things … wait around 2 weeks.


Mine overheated too in the beginning but it’s all normal now - it took around one week for things to settle down.


For example it was downloading 30,000 images and doing image recognition on all of them - this takes a long time and heats up the phone


and other tasks like that

Nov 27, 2023 5:54 PM in response to glassfeather

glassfeather wrote:

Be careful, I picked up a display model iPhone pro max at the Apple Store and burned my fingers today! 11/27/24 not resolved.

Display units in an Apple Store are on a charger 24 hours a day and used hard throughout the day by hundreds of customers in the store. This is not even close to how a Pro Max would be used by an individual.


I have owned iPhone 15 Pro and 15 Pro Max, since the day they were launched and have had absolutely, positively, No, None, Zip heating issues on either iPhone.


I do hope your doctor can provide some medicine to heal your burned fingers. I've heard the Aloe Plant produces a sticky substance, which can be very effective in helping burns heal faster.

Nov 27, 2023 7:14 PM in response to lobsterghost1

The update fixed the issues. More than likely by throttling the a17 processor and on the base model the heat issues have been resolved too probably by the same method of throttling. The one issue I have is the 15 lags or gets stuck where it’s unresponsive in certain cases like when using the photos app and editing photos while the camera app is still open or sometimes the keyboard gets stuck when camera is open. It’s annoying but at least the phone isn’t overheating anymore.

Nov 28, 2023 7:26 AM in response to glassfeather

glassfeather wrote:

Ok, interesting point, possibly the store had not updated the display models. That needs to be followed up on for the safety of others. On this community, trying to find out how to follow up with a store manager, so it gets resolved and found that.

Having been responsible for the display models in a cell phone store for years, I can tell you that lobsterghost1 is correct. You are not seeing a normal phone under normal conditions. They are plugged in constantly and they are also running software constantly. The screens never lock. I never had a problem with iPhones wearing out but did have an ongoing issue with Samsung tables on display regularly needing to be replaced.

Dec 4, 2023 8:47 AM in response to marstatooine

There are many reasons of overheating. It may be due to opening multiple chrome tabs like 100+, the other reasons is charging the mobile thorugh non stable electricity. Someone recommend me a solar system which provide 100% stable power i think I read about that company on this website https://calowatt.com/. You can also check and resolve your problem.

Dec 9, 2023 12:26 PM in response to riana179

riana179 wrote:

My Overheating issue is back and my Amazon Music app is again crashing within a minute because of the overheating or the app is still not optimized?

When you say the phone is "overheating", do you mean that you get the warning on the screen that the phone is too hot and it's going to shut down? Or do you mean something else. If you mean something else, please be specific about what is happening, what error messages you're seeing and how you are diagnosing this as overheating.


Does the phone overheat if you delete the Amazon Music app?

iPhone 15 overheating

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