iPhone 15 overheating

Hello All

Just wanted to share that even after 17.0.3 update, the heating problem while charging is still there. I dont feel there is any improvement, I am not using any case while charging and there is no app running either. Iphone 15 is quite hot between 30-70% charge.

iPhone 15 hot when charging - Apple Community

Disagree. If it’s too hot to touch or use, that’s overheating. These are expensive devices designed to be used. If we can’t because they are piping hot, even after Updates, changes to settings etc change nothing. This phone release is a lemon. My 11 pro max did the same. Apples recommendation “buy a new phone”… of course.

still the same problem but not years later. Immediately.

this isn’t okay and we need to work out how to get Apple to redeem this

Hi Lobsterghost1,

Surely the true indicator of an overheating problem, is that many on this thread find the device uncomfortably hot to hold for more than 10 seconds, let alone a phone call or web browsing. I also believe the device should not get too hot even when charging. I’m glad Apple have recognized the problem and are working on a fix. I think it is perfectly acceptable for people to share their experience, good or bad, on this community site. After all, that is in part what the site is for. I have my iPhone 15 PM on order. Fingers crossed mine will be ok.

Forgive my laboring the point, contrary to your position, I believe the device could be legitimately considered to be over-heating, when it becomes highly uncomfortable, perhaps unsafe to use. Clearly, many find the new iPhone to become too hot to hold for even short periods, therefore the phone could be considered dysfunctional, irregardless of Apple’s parameters as to what constitutes overheating. As a handheld device ‘hold-ability’ is a primary consideration. If a hand held mobile device such as the iPhone can not be comfortably held in the hand for a reasonable period of time, then it has failed in one of its most basic requirements for safety let alone user enjoyment. With respect to becoming uncomfortably hot while charging, I, like many others I’m sure, sometimes will access or use our mobile devices while charging when we find the battery running low. Some heat during charging is to be expected, but within reason. I know Apple is working on it, and I am confident they will get this fix in quickly. I dropped almost $1600 on a new 15 Pro Max last week so I am hoping it will be okay.

Thanks

"iPhone can not be comfortably held in the hand for a reasonable period of time"

if this is the case I'd expect you are not posting here repeatedly, you are rushing to the Apple store jumping the steps in double quick-time. If you're posting here it's because you want to know if there's an easy fix. Actually many people listed many things that can be very helpful and solved the problem for many.

It's disheartening to see the senior members on this forum downplaying people's troubles, and crushing dissent by saying it's not useful sharing the experiences here.

They need to understand sharing experiences is the SOLE PURPOSE of existence of this forum.

Needless to mention there are countries where apple doesn't have it's own stores , and hence returns are nor allowed. Once purchased , you're on the mercy of service centres.

We expect better from Apple.

I cancelled my order for 15pm.

HardTruth wrote:

It's disheartening to see the senior members on this forum downplaying people's troubles, and crushing dissent by saying it's not useful sharing the experiences here.

"Crushing dissent"? A bit dramatic. No one can prevent anyone from posting anything. We can suggest it's pointless but you don't have to pay attention. If your posts violate the terms of use, the Hosts can remove them but that's after the fact.

They need to understand sharing experiences is the SOLE PURPOSE of existence of this forum.

The primary purpose of this forum is for users to provide technical support to other users. In this case, that's not possible.

"Apple Support Communities is here to help people use Apple products and technologies more effectively."

I do find it interesting that none of the senior members of this forum who I know to have purchased iPhone 15 Pros or Pro Maxes seem to have this problem. Luck of the draw?

I cancelled my order for 15pm.

That sounds like the right decision for you.

I have the iPhone 12 Pro, and since the latest updates it overheats while charging and the bate eet doesn’t last half a day now. Have to charge it twice a day now. This is so annoying. Hopefully they will fix these issues soon.

another observation

just now I was using chrome browser, and scrolling through news. Phone became quite hot, just like during charging. I never observed it before as I am using case most of the time, just felt little warm and removed case and it was quite hot.

Something is seriously wrong, I am on 17.0.3. I'll definitely visit apple service once I am back in City.

I was on a whats app call yesterday for 1.5 hours without any problems. During this call I switched from cellular to Wifi halfway through, so I'd say, calling is fine.

I've seen the phone overheat using the camera which was strange.

And using other totally normal apps, it was also overheating.

Meaning getting way too hot for what it was doing, based on my decades long experience using apps on phones.

I agree, for me in the end the problem is that using normal applications as you say, the phone gets hot, scrolling throw whatsapp makes the phone gets hot, 1 minute call too, and using the official Apple camera, just taking 5 pictures, in the end my phone gets hot, and not in a usual way. Tomorrow I will go to the Genius Bar but I don't expect too many explanations. Maybe I'll come back if this doesn't convince me. Sadly because the iPhone takes beautiful quality photos, but my concern like you is that with this continuous hot the battery may suffer.

My 15 pro heats up a lot when I use the camera's native app to take 3 or 4 photos. Latest iOS, everything updated. It's been happening since the first day, the correction update didn't change anything for me.

My phone became very hot after 15 mins of FaceTime.. anyone having this issue as well? Initially the heat started from top left of the phone.. now it slowly spread to the whole phone.. running iOS 17.0.3 now..

I also don’t have a physical Apple Store around me. Also there’s no returns where I bought it.

my advice is be patient. Apple will fix it in due time.

if it is really hardware that would be the worst case scenario but then apple will recall the phones and exchange them. They always take care of their customers and they have billions to be able to afford it

in fact they can’t afford not to - they can’t afford not to fix the issue

This is why it’s a very good thing when many have the problem. It means it will be fixed.

have some patience and wait. It will be good and in a year nobody will even remember

That's great news that they'll waive the 14 day limit on refunds. They would not do that unless they were aware that there is really no hope of a software fix for the overheating, at least one that does not significantly reduce performance.

They will likely address this issue in the 16 by using a more advanced thermal solution similar to what is being used by other manufacturers of high-end phones: vapor chamber cooling. The 16 is also going to have a more advanced Qualcomm modem.