iPhone 15 overheating

mutlu_ wrote:

15 Pro 256GB owner here. I experienced the same overheating issues within the first 3 days of my purchase, but now it's pretty good. I tested it by playing Call of Duty and Genshin Impact for a total of one hour and didn't notice any overheating problems. Other apps like Instagram, Safari and Camera works well too. However, I'm still worried and following this thread for the latest news.

What you've described makes total sense. You gave the phone the time to do its internal housekeeping and now it's operating as it should. If only people wouldn't turn them on and then claim their phone is defective in the first day or two because it's warm or even hot in some situations. It takes time for a new phone to settle in.

100clicks wrote:

I agree, suppose you have just bought the iphone, and you are setting it from a backup, d/l a number of apps, millions photos, documents, and in settings everything is enabled, and you immediately try to shoot a 30 minutes 4k video at 60fps, watch you tube for an hour or play games for another hour...while charging it, I think you could do scrambled eggs on top with a slice of bacon without having a faulty iphone

And that is exactly what a lot (not all) of the people posting here, wringing their hands in fear there's an issue with their new phone, simply don't understand. We've already seen several posts from people saying that after their 3rd day, the phone has settled in and things are working as they hoped they would. People just don't understand how taxing it can be to index billions of bytes of data and trying to watch or make videos at the same time.

Even if you bought the phone from Verizon, you can and should take it to your Apple Store Genius Bar to have it tested. And I'm pretty sure Verizon has the same 14 day return policy that Apple has. So if you really aren't happy with the phone, return it. Just don't wait longer than 14 days.

I have found soulution with heating problem during simply tasks. Mine 15 pro was heating during phone calls and drain battery. The battery wasnt good anyway. But the solution is to erase the phone to completly clean and then do not restore the backup (even from icloud). Just login to your icloud, the phone will download photos and contacts. You can also download messages from icloud (settings->icloud->Show all->messages). The battery is much better during normal usage (even 2h more) and doesnt heat during calls.

Maybe this is the reason why some people experience heating problem, during others dont.

I did talk to an apple engineer on apple support. They are aware of the issue and are in her words working on a fix. I asked if I should take to the Apple Store repair. She said it would be a waste of time as apple hasn’t fully identified the exact cause of the heating problem. Mine only has the heating issue is when I use the Apple News app.

I am not sure if this has been posted anywhere else in this thread, but I did find this from Apple….

”We have identified a few conditions which can cause iPhone to run warmer than expected. The device may feel warmer during the first few days after setting up or restoring the device because of increased background activity. We have also found a bug in iOS 17 that is impacting some users and will be addressed in a software update. Another issue involves some recent updates to third-party apps that are causing them to overload the system. We're working with these app developers on fixes that are in the process of rolling out.” 

I hope this helps. I originally included a link to the source, but the powers that be decided to remove it.

CaptainLeonidas wrote:

Fine with me, lobsterghost1

I will assume you will agree with what I wrote “No handheld hardware device should overheat no matter what app is used or what OS it runs.

Same goes when charging a handheld device”

I suppose it depends on what your definition of "overheat" means. Getting warm is NOT overheating. Apple has very sophisticate circuitry built into iPhone which if a device is actually "overheating" it puts up a warning on the screen the phone needs to cool down before resuming use. In most cases throughout this thread, people have incorrectly used the word "overheat" as in most situations, their new iPhone was running warm or even on the hot side. That is NOT overheating. And any cell phone with a Lion battery installed when pushed hard will generate heat. If you can engineer a battery which when pushed hard can't get hot, you'll become richer beyond your imagination.

This thread was also exaggerated by people turning their new phones on, transferring data, then as most will do with a shiny new toy, put it through its paces, like recording 4k video, streaming videos, playing graphic intensive games, etc., the noticing their new phone was running hot. Depending on how much data is moved over, it can take a new iPhone a few days to fully index all the billions of bytes of data all while pushing their shiny new iPhone. Were they "overheating?" Nope. They were running very warm, which is normal and expected.

Ruben884 wrote:

My iPhone 15 pro max gets really hot. Stops charging a lot of time. It this is the first time I got this. I can’t even since photos because it overheats to much

https://discussions.apple.com/content/attachment/901d0bdb-076d-440a-a345-9fa64eeed54a

Check if it’s using Mobile Data(5G). Set data mode to Low Data Mode to force it to use WiFi. This is not explicit in iOS. When I changed the mode, phone behaved better.

It’s not a hardware issue more like software during setup. The phone takes around a week to become “normal “ when you recover from backup

I was speeding it up by letting it run overnight and by indexing photos overnight but under normal conditions all the different heavyweight tasks will run at different times

my phone also overheated when charging for the first time and right out of the box

now one month later it’s cool at all times. No problems. Great battery life.

After doing the latest iOS updates and updating all my apps, it’s performing much better. Now my only complaint is the quality of the camera because of the fuzziness the AI is applying g to the pictures almost like an autocorrect for photos. Hopefully some software updates will fix that going forward.

This is from Sept 24 - can you give an update?

My iPhone 15 Pro Max overheated from the get go, then calmed down, and now it works perfectly.

Advice to all: Update the software and wait 2 weeks until all the things it wants to do at setup are done.

Also check for certain apps navigation gps , if any Facebook etc . Some apps can be resource intensive. Some apps worked on a previous platform but not another. Why not try a clean no app install, 24 hours then a careful backup ?

Are you using 5G in an area where there's no 5G or patchy 5G? Try to disable it or to set it as auto. Or better book an Apple store slot for a check

Update to 17.0.3

Elena1987v wrote:

Same here. What should we do?

You start by updating to iOS 17.0.3.