Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 15 overheating

Hi everyone. I’ve recently purchased the new iPhone 15 pro max and it is heating up even when I’m not using it.

I was wondering if anyone else is having this issue or if it maybe a setting that is causing it that I can turn off?

Any advice is appreciated. :)


[Re-Titled by Moderator]

iPhone 11 Pro, iOS 16

Posted on Sep 22, 2023 6:04 PM

Reply
Question marked as Best reply

Posted on Sep 24, 2023 10:37 AM

I have same exact issue ... called apple and they suggest to turn off location services , also background app refresh ...BUtt that dose not helped ...

My 15 Pro Max is getting hot and battery draining too quickly ... There is something definitely wrong with it ... Apple need to fix this asap ...

935 replies

Oct 2, 2023 6:18 AM in response to IbbyApple

Totally with you. I felt the same. Just because we are new to this forum doesn't mean we are new to Apple family. I myself have been using iPhone for years and never came on to the forum as I never experienced such an issue before. The only reason we are here is because the issue is REAL and it's not something we expected such a high-end phone to have. And yes some of the attitude from high level members have been very frustrating (basically telling all those people who are having this issue that this is not an issue and its us who are not using the phone right. Ridiculous)

Sep 24, 2023 2:16 PM in response to Ruthy-Roo

Hello,

I just had the same problem during a call with an iPhone 15 Pro on iOS 17.0.2.

The battery went from 60 to 25% in just 1 hour of calling.

The iPhone was very, very hot and I preferred to stop the call.

I checked the battery usage statistics during the 55 minute call via Settings then Battery.

71% correspond to "Home and lock screen" and 29% to "Phone".


iPhone 15 pro max heating & battery d… - Apple Community

Sep 24, 2023 5:02 PM in response to Ruthy-Roo

If the phone overheats enough to be a problem it will self-protect, initially by suspending charging or in more extreme cases throwing a temperature alarm. Note that the operating temperature range is much higher than you might expect,

If your iPhone or iPad gets too hot or too cold - Apple Support


As a rough guide, 45C is probably about the temperature of hot water in which you could hold your hands. 55C is about the temperature of a coffee mug you don't want to hold for too long.


If you think there is a problem with your new phone, please contact Apple Support and arrange to get it checked by the paid staff technicians. If you are lucky they might be able to get the initial diagnostics over the air without you having to visit the Genius Bar at your local Apple Store.

Sep 24, 2023 8:07 PM in response to Transtron36

Apple isn't here on this user to user only forum. Apple isn't reading these posts for content. If you want to share your experience, that's fine. But you and everyone else who is concerned about their phone should either tell Apple about your experience, by providing feedback using their Feedback link, which they WILL read or, schedule an appointment at your Apple Store Genius Bar and have Apple test your phone to ensure there isn't something wrong with it.


If you want Apple to hear you, use this link --> Feedback - iPhone - Apple


If you want to have your phone tested (I would if I thought something might be wrong with it), you can schedule an appointment at your Apple Store Genius Bar via this link --> Genius Bar Reservation and Apple Support Options - Apple


Or you can worry and complain here on a user to user only forum where Apple isn't paying attention. Your choice.

Sep 27, 2023 11:42 PM in response to Ruthy-Roo

My iPhone 15 pro still gets uncomfortably hot. It finished indexing yesterday and it’s still an issue. If their solution is to reduce the performance of the phone will there be the option of a full refund even if this solution comes outside of the 14 day window?


Apple needs to offer full replacement as well once the fix is in. By their own admission elevated temperatures above 98 can permanently damage the battery of your phone. Batteries - Maximizing Performance - Apple

Sep 28, 2023 2:00 PM in response to konrad168

konrad168 wrote:

I mean the phone that is not charged overnight. From my experience with 12 pro max and 13 pro max, the drop after the night was a maximum of 4-5%, while in the 15 pro max after the first night it dropped by about 7-8%.

When to charge your iPhone or iPad - Apple Community


Note that after an inital set up that includes restoring a back up, it's going to take a couple of days for the phone to finish background indexing. The first day or two, my 15 Pro lost more power than I was hoping. But, since then, it's been great.

Oct 4, 2023 2:24 AM in response to Ruben884

Ruben884 wrote:

My iPhone 15 pro max gets really hot. Stops charging a lot of time. It this is the first time I got this. I can’t even since photos because it overheats to much
https://discussions.apple.com/content/attachment/901d0bdb-076d-440a-a345-9fa64eeed54a

Check if it’s using Mobile Data(5G). Set data mode to Low Data Mode to force it to use WiFi. This is not explicit in iOS. When I changed the mode, phone behaved better.

Oct 4, 2023 2:06 PM in response to microbians_hi

microbians.com wrote:

it start not so good... still warming, the only way it cools down is using the low power mode... I'm thinking in returning it :(

Did you Force Restart your iPhone after you installed the update? This is something recommended after EVERY iOS update.


Follow the directions in this link to Force Restart your iPhone --> Force restart iPhone - Apple Support


Also keep in mind that when you install an update, there's a whole lot indexing going on again as a natural part of an update. Give it a couple days, then see. I wouldn't expect instant results at all.


Oct 8, 2023 6:38 AM in response to asharma153

How hot when charging? It is 100% normal for an iPhone to get warm when being charged. 100% normal.

asharma153 wrote:

Hello All

Just wanted to share that even after 17.0.3 update, the heating problem while charging is still there. I dont feel there is any improvement, I am not using any case while charging and there is no app running either. Iphone 15 is quite hot between 30-70% charge.

iPhone 15 hot when charging - Apple Community


Oct 15, 2023 7:04 AM in response to sstiwari

sstiwari wrote:

That's not the case.

I was using my iPhone 15 Pro Max(on 17.0.3) in direct sunlight with ambient around 90F(32 Deg C). Direct sunlight pushed the brightness to max and screen started getting warm. Checked some emails and sent a couple of text messages, brightness started to reduce (screen & side frames got hot). Finally, I took 5-6 snaps using native Camera App (even back got very hot). All this under 5 mins of screen time. At this point, the phone got so hot that the brightness reduced significantly, refresh rate went down heavily and scroll became jittery and lagging (Pro-Motion became Slow-Motion); and Battery drained like an open tap. I could feel the heat ooze out even from Spigen Clear Case.

GUESS WHAT! NO OVERHEATING POP UP WAS THERE.

So, stop hypothesizing that Apple knows everything and they have highly sensitive circuitry to detect heating and they won't cut corners to maximize profits. I repeated several scenarios side by side with my iPhone 14 Pro Max, every time iPhone 15 Pro Max ended up getting significantly hotter.

I have been buying iPhones(Plus/Pro Maxes) for past 7 years now, all on launch day. Something is not right, this time.

Taking it to Genius Bar/Service Centre will be useless as it is unlikely that I will be given an instant replacement. Will wait for 17.1 and stock situation to ease out and approach Apple for replacement.

Really disappointed.

Then guess what? Your iPhone DIDN'T overheat. By your own admission, you used in in conditions which would cause it to get HOT. But it didn't overheat. And your iPhone was doing EXACTLY what it was designed to do, which is reduce the brightness of the screen to avoid overheating to a level it would need to shut down. No "hypothesizing" required. Your phone was operating as it was designed. Note that when you use your iPhone outdoors in bright sun, it goes to its peak brightness of 2400 nits. That causes the battery to heat more than using the phone indoors, where it is cooler.


Sure, take it to the Genius Bar and then report back. They'll likely tell you after running diagnostics, there is nothing wrong with your phone.


Here is a link you can read about why or when your iPhone may get hot --> If your iPhone or iPad gets too hot or too cold - Apple Support


Note the statement about using it in direct sunlight. See, no "hypothesizing" at all.........

iPhone 15 overheating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.