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iPhone 15 Pro Max Wi-Fi Issues

I Hope apple or others can help me out - I’m having issues with WiFi on the IPhone 15 Pro Max

myself and others are having issues with using WiFi and 160hz - many have raised issues on Reddit posts - some cannot connect to there WiFi at all and others can connect like myself but have random issues with no internet from time to time

Mines working on 5GHz 160hz, but sometimes I’ll just have no internet connection (it’s still connected to the WiFi) - I have to disconnect from the WiFi and connect again for it to work.

I’m using ASUS RT-AX82U - 5GHz allowed Upto 160hz - I’m running 1gig internet so last thing I want to do is try running at 80hz as I’ll loose speed

When it does work it works great 😊

PLEASE FIX THIS ASAP APPLE

[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 17

Posted on Sep 23, 2023 5:22 AM

Top-ranking reply

akwho2000

Level 1

28 points

Posted on Nov 12, 2023 6:39 AM

I've got a fix!!! This was frustrating me to no end. Went to Apple store and talked with one of the experienced techs. He said the issue is the iPhone when you import from an old iPhone imports non-ideal network settings, not just your old iPhone passwords. Fix is below.

Network -> General -> Transfer or Reset iPhone -> Reset Network Settings

Wifi has been working like a charm since I did this. Read about this for hours and never saw this suggested anywhere else so figured I'd contribute.

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Similar questions

492 replies

ardaan

Level 1

8 points

Oct 10, 2023 7:18 AM in response to Community User

the wifi on my 15 pro max doesn’t work at all. Whenever I connect to any wifi, the phone doesn’t have any internet.

Oct 10, 2023 6:42 PM in response to Brandosd

Which setting exactly Brandosd did you reset?

Oct 10, 2023 7:54 PM in response to Brandosd

I did all settings on my husbands 15 pro max and it didn’t work.

Oct 11, 2023 11:13 AM in response to JetPilot1989

I don’t even have a VPN and still doesn’t work. This seems to be the issue for some people but not all.

Oct 11, 2023 2:50 PM in response to Community User

My phone will connect to Wi-Fi but does not have any cell signal in areas I used to have 5 bars of 5G service. PLEASE HELP!!

Oct 12, 2023 4:25 AM in response to Community User

Same issue, but i do experience this on 2.4Ghz network as well. Sometimes the iPhone 15 pro max will stay connected to the network, but there will be no internet at all.

Oct 13, 2023 5:38 AM in response to DennisKharin

Try turning on airplane mode for at least 30 seconds then turning it back off. That's how I got mine to start working.

Oct 13, 2023 5:47 AM in response to Annieb1067

I tried that and it didn’t work. It connects to the wifi but no internet connection.

Oct 13, 2023 3:06 PM in response to Community User

Deleting a VPN configured on your device worked for me!

Oct 14, 2023 6:13 AM in response to Neilsby2023

You are the man!

this was it for me too- deleted google one vpn and connected right away. After hours of frustration.

Oct 15, 2023 8:11 PM in response to JDW_

I think it’s a keychain/icloud problem with the apple id. I’m experiencing the issue and from my experiences this seems like an api/version compatibility issue with latest iOS release.

Oct 15, 2023 8:55 PM in response to remy231

This WiFi issue is all over the place. I don’t even have a VPN and my WiFi doesn’t work. It appears there are several issues going on affecting users differently.

Oct 15, 2023 8:58 PM in response to Montenegro702

UPDATE:

I removed my VPN and WiFi has worked fine

tambi009

Level 1

12 points

Oct 17, 2023 8:04 AM in response to Community User

I have the same issue, before I had Iphone 13 Pro Max and had no issue with Wifi. I am connected to the same Wifi but it's not even loading. Hope they will fix it soon

Oct 17, 2023 8:35 AM in response to Terricola357

I was one the 1st i think apple worked with to collect logs, They advised me even if they detected a pattern they would not update or inform users when asked as they treat all the information as confidential information and dont confirm or deny speculation information either.

The senior I've been working with collecting logs informed me the engineering department wont pass on any information on when a fix will be out, They informed me to wait to the next major version - iOS 17.1 and then test everything again, if its still not fixed then i need to reach out to the senior ive been working with and they might collect even more logs or raise higher again.

IM just hoping they get this sorted ASAP as im sick of running off a different router thats slower than my normal one.

Kinda wish i kept my iphone 13 pro max as this worked perfectly, My wifes Iphone 13 pro also works fine

iPhone 15 Pro Max Wi-Fi Issues