iPhone speaker not working after iOS 17.1.1 Update

When talking on the phone, no one can hear me when I use speaker phone after upgrading to IOS 17.0.1 Is anyone else having this issue?


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Posted on Sep 23, 2023 6:22 AM

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Posted on Jan 25, 2024 3:18 PM

I discovered that the volume control for speaker phone mode is independent of the regular iOS volume. This seems to be part of the 17.x update.


Make a call, set to speaker, and then adjust the volume up and it will all work fine.


This was driving me nuts as speakers worked all other apps except in the phone app.

173 replies

Oct 8, 2023 4:15 AM in response to vhbyrd

Iphone 14 plus… Same has been the issue with over calls cellular WhatsApp FaceTime … one weird glitch is that when switching from speaker to phone and back to speaker the other party starts hearing me but that is flaky. How can such a basic functionality be affected …. Can’t have calls in peace anymore … observed this over office virtual meetings

too… Anybody from APPLE reading this … please fix … I have tried with both AirPods pro on and off.


Oct 22, 2023 7:02 AM in response to vhbyrd

I have the iPhone SE. I updated my phone three days ago and the next morning when I woke up my phone wasn’t working right. People couldn’t hear me and when I hang up I wouldn’t be able to make calls for about a minute. I went to the Apple store, they ran a bunch of diagnostic test and at the end they said the front microphone was failing. Told me to go get a new phone, I did was at the AT&T store for six hours yesterday, because they were having problems with the update. Finally got home and this morning I wake up with my new phone and it’s not hearing me. I keep saying hey Siri and it doesn’t hear anything. I change the settings to always listen, but it doesn’t work. I got a new phone for nothing. The 17 update is too much for these SE phones I believe, what a nightmare. So now I guess I’m gonna have to make another appointment at the Apple iStore that’s an hour away and ask them to please roll back the update, which is what I asked for the first time. It is definitely the update.

Dec 5, 2023 6:36 AM in response to vhbyrd

I'm having the same issue. After updating to iOS 17.x, the far end cannot hear me when using speakerphone and the phone app. All other audio apps work, this is definitely a software issue Apple introduced with iOS 17.x and as of iOS 17.1.2 it is still not fixed. This isn't a hardware, case, or settings problem (reset settings is just a workaround).


@Apple, please confirm this is a known issue and link to any internal documentation you can share including an ETA for the fix if possible.

Oct 25, 2023 8:26 AM in response to vhbyrd

After upgrade to 17.0.3 [iPhone 14], when on speaker my mic stops working on phone calls No problem if on my Air Pod Pro [v2]. If I turn the speaker off/on, the caller hears me for a moment and then dead mic again.

Seems to be software problem with my phone, not any callers - one caller has iphone 13 on iOS 17.0.3 and another has iphone 14 Pro on iOS 16.something & both experience my mic cutting out on our calls.

Feb 3, 2024 11:58 AM in response to Applespeakerphonebug

If you take it off mic standard mode then you will have to turn it back on when using speakerphone. I have no need at this time to change the mic mode from standard, so I leave it on "standard". Are you having the exact same problem on speaker phone .... you can hear people on other end clearly but they cannot hear you or say you're breaking up? That's what this solution typically fixes.

Feb 18, 2024 11:03 AM in response to vhbyrd

I went to the Apple Store yesterday. they made me do a factory reset…again. Did all the diagnostics everything checked out fine. They said even if it’s a software issue there’s nothing they can do and to just wait for an update that fixes it and suggested I just buy a new iphone since I’m out of warranty. So they bug the phones so you have to buy a new iPhone. This issue has been going on for too long with no acknowledgment from their end or even have it documented this is a widespread issue, despite this forum and many others on here. This will never be fixed. These posts have been around for 2+ years. As my wife said, life isn’t fair.

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iPhone speaker not working after iOS 17.1.1 Update

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