Why is my iPhone 15 Pro screen unresponsive sometimes?

A couple of times today the touchscreen was unresponsive. After a few seconds it did respond,. Anyone else experiencing this


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Posted on Sep 23, 2023 12:15 PM

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Posted on Sep 23, 2023 12:18 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

167 replies

May 27, 2024 3:56 PM in response to mickeddie

I’m so glad I found this Community post. Currently sitting at a Genius Bar with their silly little tests. The guy completed a continuity test on my screen and there were multiple times he had to go back and click the screen to cover random spots but tried to tell me it’s the new OLED screen technology and that my old iPhone 7/8 had 3D Touch. I’m coming from an XS max so this guy was an absolute clown.


im so disappointed in Apple. Over 1500 people in this post suffering with the same issue and they are unwillingly to listen to their customers .

Oct 7, 2023 7:39 AM in response to mickeddie

I’m experiencing keyboard sound glitches, when i type it randomly clicks twice when i press just one button! It doesn’t register two characters just clicks twice 🤔 just got off the phone with Apple Support who have advised me to visit a store for further in-depth diagnostics!! They’re thinking that it’s quite possibly hardware/screen related even though the remote diagnostics showed no issues!! Is anyone else experiencing the double click issue ? Could be related to the issues reported in this thread!!

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Why is my iPhone 15 Pro screen unresponsive sometimes?

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