iPhone 13 not auto locking

My iPhone 13 is set to auto lock at 5 minutes. It is not locking. I changed to other times, and it is not locking. Also, when I manually lock my phone and then unlock, I am not prompted for Face ID or passcode. Similarly Apple Wallet is set to require Face ID, but it is opening without it. Obviously all of this is a security concern. Thanks for any guidance. (Note, this is a new phone. Wondering if I should return to Apple, to be replaced.)


[Re-Titled by Moderator]

iPhone 13, iOS 16

Posted on Sep 23, 2023 3:09 PM

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iPhone 13 not auto locking

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