How can I fix my iPhone that is stuck on the Apple logo?

My phone randomly turned off while I was using it and now the screen is black and its blinking the apple logo every 5 seconds. I have tried a hard reboot numerous times but it is not working. How do I fix this.


[Re-Titled by Moderator]

Posted on Sep 23, 2023 3:44 PM

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Posted on Jun 8, 2024 4:27 PM

my phone is blinking the apple logo every 5 seconds and I can't seem to get it working

42 replies

Aug 12, 2024 6:42 AM in response to becpau117

becpau117 wrote:

update!! turns out the waterproofing on my phone is gone because of a screen replacement, so it wasn’t turning on from water damage. if you’re struggling with this i’d recommend putting your phone in rice for a few hours, that worked for me!

1) No iPhone has ever been waterproof.

2) Putting a phone in rice if it gets wet is bad advice. It doesn't actually dry the phone out and rice and rice dust can get lodged in ports, making everything worse. Also, it's a waste of food. You're phone would have dried out just as quickly sitting on a table.

Dec 15, 2024 10:57 PM in response to becpau117

wow, i had to have my screen on my iphone 14 replaced cause it had dead spots and wouldn't type correctly, does this screen replacement always take away the water proofing? I dont get my phone wet like that but it is often in the bathroom when i take a shower and there hve been a couple times where randomly for no apparent reason my phone will say "can't charge at this time water detected". and i was like what it's not even plugged in , and it wasn't wet. Today though i was watching a youtube video when the phones battery went to zero, well when i plugged the phone in a minute went by then i saw the logo and walked away only to come back and find it on the logo again. I thought i had a ****** cord that kept disconnecting but then hooked it to a c to lightening charger and a fast charger wall outlet, same thing, boot loop. This would make perfect sense though cause when i went to apple they said that the 4013 code means the motherboard isn't communicating with the hardware, basically it had just done a update to 18.2 and must have tried to reboot and didnt have the right files now i dont have an ios on the phone at all. using imazing i can see the phone but the sim says empty, the ios says 0.0, etc etc

Jan 26, 2025 12:03 PM in response to Daphne1924

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


(3)  If that does not help, then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation.


Axel F.

Sep 12, 2024 1:24 AM in response to MeandJesus2

tada solved mine and believe me the most frustrating iPhone error I have encountered till now because I kept on force restarting and nothing worked so later found a webpage someone share on Reddit and from that recovery method work for me where you have to connect your iPhone with iTunes and then update it for the steps you can refer to the webpage ** hope you solve it too. 


[Edited by Moderator]

Oct 30, 2024 2:30 PM in response to Allysa2010

Have same problems, tried recommended tricks but no result. Took to repair expert, changed battery and repaired a connection, stopped blinking but now will not charge up (no flash symbol or charge amount showing). Apparently phone is taking a small amount of charge but that’s all. Coming to conclusion that it’s past repair due to cost(s). Is this a known problem with iPhone 8?

Dec 23, 2024 7:49 PM in response to Axel Foley

I get this screen that says this text on top:

"support.apple.com/iphone/restore"


and then an image of a laptop, with an arrow below it pointing up at it, and below that the image of a lightning cable.


I've then connected the phone to the laptop as suggested, and it gives me the option to update the firmware (I was already on the latest, 18.2), and to restore.


So, that's just where I'm at currently.

Feb 13, 2025 3:55 PM in response to Sharaihu1

Please read the post that appears just before your post. Here it is again:


The phone's hardware has been damaged. Make an appointment at the Apple Store or take the phone to an authorized Apple service shop to find out whether repairs are possible or a replacement phone will be needed.


You can find a list of authorized service shops in your area using this link:


Find Locations





How can I fix my iPhone that is stuck on the Apple logo?

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