iPhone 15 Pro Max Heating & Battery Draining Fast
iPhone 15 pro max on iOS 17.0.2
battery drains so fast while talking on the phone and heats becomes very very warm
[Re-Titled by Moderator]
iPhone 15 Pro Max, iOS 17
iPhone 15 pro max on iOS 17.0.2
battery drains so fast while talking on the phone and heats becomes very very warm
[Re-Titled by Moderator]
iPhone 15 Pro Max, iOS 17
You could try all the same things I tried described in this thread.
Go the scientific, methodical, route - measure everything. Duration, from how many % to how many % battery in that time, take screenshots. Every time you change something, give it a few hours until you're confident it changes either something or nothing. Then switch it back and try the next thing. Yes, this will take days, if not weeks, but keep a record of everything you do and the result. As you can see I built quite a record and detailed descriptions of what was going on, including screenshots of the battery drain at some points (I have lots more but didn't want to spam too much here). In the end I could with absolute (or at least 99.99%) certainty show that the problem was in the phone, not any of my apps, my usage pattern, my charge pattern etc. etc. When the evidence is irrefutable then Apple has no option to swap it. Otherwise they can* keep sending you back into the weeds with "have you tried ...".
You may not have to go this far. Maybe all it takes is a simple call to Apple Customer Support and mention your phone drains like crazy and they'll replace it. I may be the weird one, but I like to come prepared to the battlefield 😝 If you're close to an Apple Store maybe you could pay them a visit (closest to me is a 2hrs drive away) and have them take a look at it (I doubt they'll replace it on the spot, but you never know). If you have AppleCare+ then Apple may be even more willing to replace it quickly or without too much asking. However, you do have a right to a decent working product which you paid (dearly) for. So if the phone doesn't do what it's supposed to do or doesn't function as it's supposed to function or doesn't last as long as it's supposed to last then - in most, if not any, part(s) of the world - you're entitled to (most) of your money back or a replacement. It depends on where you live (I'm in Europe) so your mileage may vary. But I'm sure Apple will be happy to replace it if it's actually a lemon (production error).
Having said that: how long does yours last and could you post a screenshot like I posted which clearly shows a) the green battery usage graph and b) the blue activity graph? If you have any means to measure temperature reliably, like I did, then measure the temperature after your phone being "idle" for, say, an hour (with no apps open or anything) and also, or especially, at times when it's hot. Note down what you were doing what (may have) caused the heating in your opinion. Again: measure, build a record. The first thing you're gonna have to do is define what you mean with "battery is draining hard"; what is 'draining hard' in your book may be 'normal' in someone else's book. Numbers. Durations. Graphs. Cold hard data.
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* Not saying they will.
Installed 17.0.3 last night. Charged to 100% + 30 extra minutes, took at off the charger at midnight. It may not run hot, nothing else has changed. Battery is down from 100% to 35% in less than 10 hours while doing absolutely nothing. All apps closed. All my phone did was sit still on my nightstand. Always on off. All apps closed.
This is ridicilous. My 2 year old 13 Pro Max lasted 2 days EASY with (my) normal usage. I am very much not happy right now. Spent €1400 on a pocker heater and now it won't even heat my pocket anymore.
i already called apple to return mine before the window closed.... i hope more people do the same and get apples attention and fix issue asap. i will just wait for iphone 16 i guess since my iphone 14 pro max last me whole daya nd iphone 15 pro max only about 3-4hr regular use..
The problem with this "solution" or "test", as many others I've come up with, is that it takes a day or 2 to go through a full cycle. Tomorrow I've had my phone for 14 days and though I'm sure Apple will swap it if it turns out to me a lemon, I'm getting tired of trying all kinds of things. This shouldn't be necessary. It's a €1400 euro device, for that kind of money I expect it to work. Flawlessly. Like all my other phones since the iPhone 3 did. There can be a very complex interplay of factors that cause this issue which can be incredibly hard to debug. But I also don't feel like going through days, or even weeks, of trying to troubleshoot and figure out this issue myself. I've spent literal days by now trying to get my phone to have a decent batterylife and I'm very, VERY, close to giving up, getting in my car and go be angry in an Apple store and demand a swap. Now. Because I'm fed up with it. Nevertheless, thanks for trying to help. Much appreciated.
[Edited by Moderator]
I'm on the fence whether to factory reset and restore a backup or trying your method. I'm leaning towards the first as it will most likely be what I'll end up doing anyway, so that'll save me a day or two.
I have been on this thread for some time now waiting and hoping. I updated it yesterday with the last update and have still experienced the battery drain and overheating. Anyone have better or same results???
I've just about had it with this thing. After everything I tried my last resort was factory reset and restore from backup. Which I did yesterday. I know, I know, high(er) battery usage is normal after a restore from backup but I see the same d*mn slopes on my battery usage as before:
This time it was the Segway app taking up 100% of the activity. After I killed it (see the activity bars) at around 10:00 activity went to normal and I gave it a quick charge but battery usage is still insane. Also my phone is warm all day long. And I'm barely using it. I actually AVOID using it. This is insane. It's over 33°C / 91F all day long. With 17.0.3 and a complete factory reset. I'm very fed up and annoyed by now. This has kept me busy for the past 2 weeks.
https://www.youtube.com/watch?v=nfRF6z5Lvnk
This thing better be back to normal by tomorrow evening 'cause it's going back to Apple on monday if not.
yesterday i used 90% with only 4.2 hours of active screen time… my iphone 13 with 78% is slighty worse than my iphone 15 pro max…. those 2 phones shouldnt even come close in battery life. Also, my iphone overheats and drains battery fast while using the camera app. I can take 2 photos and my phone would overheat.
Hey Rob. Im happy to hear that you are happy!. What do you suggest for me? I have the iphone 15 pro. (Not max model) but my battery is draining hard. And im kinda disappointed that the battery is draining to much. Should i also ask for a replacement? Or what should you suggest what i should do? Because i dont know anymore :(
Yea i tried already much things and posted screenshot above this. That 2/3hours screentime and battery going from 100% to 40%.. while always display is off, 5G is off, Background refresh is off. And even 120hz is off. And other things that can use alot of battery
Is this specific enough? Idk sorry if it isnt. But i tried everything possible to "fix" this. Also after the update. And also with the charging to 100% with optimized off and that. First i thought it would be better but its still the same.
Is this specific enough? Idk sorry if it isnt.
Is the green graph something specific to the Pro Max or something? Why do I have a green graph and you don't?
It's this part I'm interested in. That's what visualized the drain best for me.
I had an 11 Pro that is great but because of the promotion with my carrier, I thought, What the ****. Big mistake! I am so angry! Mine is not getting hot just draining the battery right before my eyes. I called and they said the diagnostic check showed all was fine, but I was told to ask for a new phone. I went to my local store which has pretty bad reviews, so I wasn’t expecting much help. The reviews were right. Terrible customer service! The guy kept speaking to me as if this is the first time I’ve owned a phone. Very rude guy telling me they just can’t say something is wrong because I say so or because people on the Internet do, and he said he is not aware of any problems and no one has come in with this problem. I have EVERYTHING turned off, even turned off the 5G like I read somewhere because if there no towers it drains battery searching. Well, what is the point of having a 5G phone if you have to turn it off because the **** phone battery can’t handle it. He kept telling me about hours and percentage as if it was great, but that is with everything off. So if it is draining at the rate I’m seeing with barely any use how the **** will it last the 26-29 hours that they claim. It is ridiculous that they can get away with this. THAT IS FALSE ADVERTISING!
If I return it I will lose out on the upgrade and still have to pay a higher monthly due to a plan change with family. Considering of getting the 14 Pro instead. Sad that I have to give up my 11 Pro, battery would be at 70-75% at 10pm . I’m starting to really DISLIKE Apple!
Apple does not care. I went through all the diagnostic testing and they checked my battery usage, they said everything looked fine. I know they always over exaggerate battery life in the ads, but so many of us are barely getting 6 hours and then we need to charge. I don’t even watch videos on my phone.
This is happening to me too. I just got my phone 7 days ago and the battery is trash! I took it to apple and they aren’t taking any responsibility for this, saying it’s because I have background apps running? Those SAME apps are running in my 13 pro max and not draining nearly as fast. I’ve also had issues with responsiveness of the screen and it’s frozen/lagged on multiple occasions. I’m taking the phone back and if the issues are fixed with a software update later down the road, I will re purchase. Paying $1500 for a phone that has HALF the battery life of my old one is ridiculous.
I wonder what apps you use, and what you people do with your phones my ip15pm has nothing those problems this not heat, this is colder than my 12pm
battery last all day and if i want it last over two days.
of course apple didn’t want to believe cos i think that 99% these problems are in america? Am i right
iPhone 15 Pro Max Heating & Battery Draining Fast