Cannot Invite Resident to HomeKit on iOS 17.0.1/2

I am creating an updated version of this post which seems to now occur in almost the exact same manner on devices running iOS 17.01/2 and iPadOS 17.0.1

The issue is as follows:

If you create a new Home on an Apple device and then attempt to share the home with someone else, there is no button to share the home.

This is an identical issue to the prior post linked above, however, it now is occurring on iOS/iPadOS 17.0.1/2

I ran through this with Apple Support and there does not seem to be a workaround. I am however interested if others can replicate this on their end, or if anyone has found a workaround.

I've already tried:

Removed and recreating a new home
Reinstalling the Home App
Logging out and back in with iCloud
Disabling and re-enabling the Home settings in iCloud
Restarting devices and resetting devices
Attempted with different Apple IDs and different devices (can reproduce on 3 different Apple IDs and 5 different devices on my end).
Reset Network Settings
Attempted with a Home Hub set up (as well as attempted without a Home Hub set up)

Thanks so much

iPhone 15 Pro Max

Posted on Sep 24, 2023 11:12 AM

Top-ranking reply

langdalenerd

Level 1

9 points

Posted on Oct 17, 2023 12:53 PM

Since iOS17.0.X, I too have been unable to add people to HomeKit via iOS. If I invite the Apple ID, and accept, it says "Joining Home" for about 5 minutes and then says "Unable to accept the invitation."

I'm wondering if anyone has successfully invited and accepted invitations from and to iOS since iOS17?

More detail below:

Background

The following is relevant:

All iOS17 devices are running 17.0.3
All HomeKit settings have been upgraded to the latest architecture on all devices
The HomeHub is an Apple TV - this is also on the latest tvOS
The Macs are running macOS Sonoma 14.0

Behaviour

When inviting a new member to the Home, it says "Invitation Pending" to the new home user.

The new home user receives the invitation. Clicking 'Accept' results in a long "Joining home" message which eventually disappears and then displays a "Unable to accept invitation" prompt.

Canceling and resending the invitation results in the same behaviour.

When sending the invitation from iOS or macOS, and *accpeting* the invitation on macOS, the behaviour is as expected and the member joins the home.

After waiting several hours and eventually rebooting the phone, the Home appears on iOS.

Troubleshooting Steps

I've undertaken the following troubleshooting steps:

Rebooting both iOS devices
Rebooting the HomeHub (Apple TV)
Removing the home (painful as ****) on both phones
Using the Apple Support profile to reset the home on both phones
Uninstalling and re-installing the Home app on all devices
Factory Resetting all Bridges and third-party devices
Performing the above in varying orders
Disabling Home iCloud Sync and re-enabling it
Factory resetting the HomeHub (Apple TV)
I’ve tried inviting four people - three unsuccessfully on iOS, one successfully via macOS

The only step I haven't tried, I don't think it'll fix it, and I'm loathed to do it because of the pain, is factory resetting both iOS devices.

Apple Support

I've contacted Apple Support about this issue. They have been totally useless. I'm waiting for yet another call back, after sending them screen recordings of the processes above on pretty much every single device. They've failed to return the calls three times now.

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Cannot Invite Resident to HomeKit on iOS 17.0.1/2

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