iPhone 15 Pro Battery Drain Issue

I have bought iPhone 15 pro recently. The expectation is battery should be efficient, but is performing poor than iPhone 11. Especially Findmy app is used all night. The battery went down from 55% to 32%. Please help me to fix this?


-SK


[Re-Titled by Moderator]

iPhone 15 Pro, iOS 17

Posted on Sep 24, 2023 9:15 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2023 7:23 AM

I've finally found a solution to the battery draining issue that many of us have faced after transitioning to the 15 Pro. Here's what you can do to overcome it. My phone used to drain so rapidly that I had to charge it twice a day.


The root cause of this problem seems to be related to how the backup from the previous model is transferred to the new one. It appears that some apps aren't fully compatible with the 15 Pro.


Here's a step-by-step guide to resolving this:


1- Take your phone to an Apple Store or Genius Bar and explain the issue.

2- They will perform a hard reset on your phone.

3- Only photos and contacts will be restored initially.

4- They might guide you on how to download your apps, but you can also do this through the App Store. Click on your profile (top left) and navigate to 'Purchased Apps' to reinstall them.

5- Allow your phone to charge until it reaches 100%. Please note that the first charge might take longer than usual.


I managed to fix my phone yesterday around 6 pm and charged it to 100%. Twelve hours later, the battery level had dropped to 88%.


P.S. It's advisable not to attempt the reset on your own. The Apple Store has specific software for this purpose and it's not recommended to perform a factory reset through the phone for the iPhone 15 Pro.

481 replies

Oct 7, 2023 7:56 PM in response to saravanan81

I just got my iPhone 15 pro 3 days ago and I am very frustrated with the battery capacity. I have to charge the phone twice per day. The battery seems to be draining by itself without me really using the phone much. I purchased the blue titanium. I also purchased 15 pro titanium silver for my daughter and her phone seems to be working fine. Any updates on the fix for this yet??

Oct 10, 2023 6:39 PM in response to saravanan81

Today is the first day I got my iPhone 15 pro max. 75% reduction in battery equated to 4:20 minutes usage time and 20 min idle time. No video or photo editing and no watching movies which would constitute a higher workload. This cannot be right and without drawing conclusions I can almost promise I’m not paying $1300 for 6 hours use. No optimizations set either.



[Edited by Moderator] 


Oct 11, 2023 6:04 PM in response to Johnny_LaRue

My 13 pro has been acting crazy too. Battery draining face recognition not working at times and a bunch of other weird stuff.

That’s what led me to this thread… I was trying to see if a new phone would help. Clearly not. They release too quickly. Not the standards they use to have been declining for years in my opinion. Steve Jobs wouldn’t have allowed it.

Oct 15, 2023 9:36 AM in response to saravanan81

I bought 5 days before and seriously barrery draining is a serious issue. My phone was 100% at around 08.30 morning and by 04.00 pm its around 23% being sceen active 2h 57m. What a **** I don't understand. To check whether its because of wifi, location, bt, always on, data etc.... I turned it off. Today the cycle count is 11. Cheap mobiles are far better than iphone. I think i made a big mistake purchaing 15 pro.

Oct 15, 2023 7:16 PM in response to saravanan81

I have the same problem. Is there going to be a fix/software update for this? I just got it a couple of days ago, and I am closing in on the window of time where I have to send my old one back. This phone is the same if not worse when it comes to the battery life of my iPhone 12, which is at 82% capacity. I would really like to know if I should return it, or if they will fix this. Battery life is not good, and the overheating seems to be prominent again, even though they said they "fixed" it. Not sure what the move is, any ideas?

Oct 16, 2023 6:17 PM in response to JamesGD370

I returned my iPhone 15 pro a few days ago for a refund. Thankfully I still had my 13 Pro which still works fine. It’s a darn shame too, because I was quite pleased with the iPhone 15 pro, aside from the battery life. It was an otherwise good phone. As it is, I’ll try again next year with the iPhone 16/16 pro.


I was surprised to learn that the battery was even smaller than the iPhone 15 battery. It was apparently not big enough.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 15 Pro Battery Drain Issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.