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Apple TV OS 17 - Volume Control missing "TV Via IR" Option

Apple TV, after upgrading to OS 17, the option to control Volume using the "TV Via IR" option is missing.


Sonos Arc is using IR for volume up/down. Missing this option causes the Apple TV remote to be no longer able to control Sonos's volume.

Apple TV 4K, tvOS 17

Posted on Sep 25, 2023 10:28 AM

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Question marked as Top-ranking reply

Posted on Oct 10, 2023 1:07 PM

Hi,


that does not work if you do not have a TV, but projector (beamer).


I have AppleTV 4K, projector and sobos arc connected via HDfury Arcana…and there is no CEC in play here.


Therefore, the IR is needed.


any way how to get it working at least on apple remote?

4 replies

Sep 30, 2023 8:10 AM in response to darrenchou

Hey darrenchou,


We'd recommend reviewing this article as you may need to turn eARC back on for your AppleTV after the update: Use HDMI ARC or eARC with your Apple TV 4K - Apple Support


"Turn on HDMI ARC or eARC

  1. Set up your single or stereo pair of HomePod or HomePod mini speakers as the default speaker(s) for Apple TV
  2. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. 
  3. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. 

  4. Under Audio Return Channel, select Play Television Audio. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC)."


Thanks!

Apple TV OS 17 - Volume Control missing "TV Via IR" Option

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