Just got off the phone with a good friend of mine who upgraded to an iPhone 15 Pro Max on Friday and the center back glass on the unit cracked this morning. He claims he didn’t drop it, and in general, he’s very careful with his gear, so I tend to believe him.
In talking with him to determine what possibly happened, the durability issue may be a bit specific. It may not be as obvious as dropping the unit or evenly placing a lot of weight on it. Rather, it’s torsion, that is, a twisting or snapping force applied to the edges of the phone, like breaking a cracker into two pieces.
Curiously, a glass screen protector on the front of the phone did not crack. His phone was in a soft silicone case, and I’m wondering if it would’ve fared better in a case a bit more rigid, such as the OtterBox Defender that I have on my iPhone 13 Pro.
Internally, the phone doesn’t seem to be damaged, because he was talking to me on it, the cameras seem to be working, etc. It’s just that the back is now cosmetically ruined, and possibly can allow moisture to seep more easily into the device.
In any event, he’s getting a replacement tomorrow.