Hello, i made a subscription by accident on an app via apple app store, and as soon as i noticed, i canceled it, less than an hour, now i want to get a refund, but when i try to get it, they tell me that this purchase does not have an invoice, what can be the reason and how can i solve the problem?
iPhone 11, iOS 16
Hey culai,
If the purchase is still pending, you'll need to wait for the charge to go through and then request a refund using the steps here: Request a refund for apps or content that you bought from Apple - Apple Support
If you tried to refund immediately after purchase, the charge is still pending. We'd recommend giving it a couple of days or when you receive the invoice email from Apple for the purchase, and then try the refund process again.
Cheers!
Hey culai,
If the purchase is still pending, you'll need to wait for the charge to go through and then request a refund using the steps here: Request a refund for apps or content that you bought from Apple - Apple Support
If you tried to refund immediately after purchase, the charge is still pending. We'd recommend giving it a couple of days or when you receive the invoice email from Apple for the purchase, and then try the refund process again.
Cheers!
Refund money after canceling a payment
