How do I request a refund for an app subscription when the sales invoice is missing?

i would like request to refund the payment of this subscription, but unfortunately the sales invoice didn’t reflect to the app for refund, can you help me with this? Thank you but i already received a receipt from apple




[Re-Titled by Moderator]

Posted on Apr 3, 2025 4:14 PM

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Question marked as Top-ranking reply

Posted on Apr 4, 2025 5:38 AM

Do any or all the charges display when you review your recent purchases here,


https://reportaproblem.apple.com/


Charges display per item. Receipts or statements sent by Apple may display multiple items as a single purchase. Purchases generally are taxable and you must take that into consideration. 


If you need to request a refund, instructions are provided at the link below,


If you want to cancel a subscription from Apple - Apple Support


Request a refund for apps or content that you bought from Apple - Apple Support


If additional assistance is required from Apple Support, please use the links below to contact Apple Support. If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Live Chat with an Apple Advisor in Messages


Live Chat not available in all countries and regions. 

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1 reply
Question marked as Top-ranking reply

Apr 4, 2025 5:38 AM in response to Dionsallen

Do any or all the charges display when you review your recent purchases here,


https://reportaproblem.apple.com/


Charges display per item. Receipts or statements sent by Apple may display multiple items as a single purchase. Purchases generally are taxable and you must take that into consideration. 


If you need to request a refund, instructions are provided at the link below,


If you want to cancel a subscription from Apple - Apple Support


Request a refund for apps or content that you bought from Apple - Apple Support


If additional assistance is required from Apple Support, please use the links below to contact Apple Support. If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Live Chat with an Apple Advisor in Messages


Live Chat not available in all countries and regions. 

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How do I request a refund for an app subscription when the sales invoice is missing?

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