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iPhone 15 "Data Transfer Cancelled" Error Message

I bought a new iphone 15pro and was try to set it up using my old iphone. After setting up the wallet, data transfer just gets cancelled and only gives me option to reset. I did it twice and got very fed up since it would get stuck at the same step. This is very frustrating.


[Re-Titled by Moderator]

iPhone 15 Pro

Posted on Sep 26, 2023 1:32 PM

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Question marked as Top-ranking reply

Posted on Jan 18, 2024 6:16 PM

So...

Can APPLE please add to this thread with a fix?

Over 300 people with this issue on this thread alone, and not a word from Apple.

Just not good enough.

54 replies

Sep 26, 2023 6:22 PM in response to anshu199

anshu199 Said:

"Data transfer from old iphone to Iphone15 pro keeps getting cancelled: I bought a new iphone 15pro and was try to set it up using my old iphone. After setting up the wallet, data transfer just gets cancelled and only gives me option to reset. I did it twice and got very fed up since it would get stuck at the same step. This is very frustrating."

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Try Another Transfer:

If things were unsuccessfully transferred 100%, then try it once more. QuickStart is what to use here: Use Quick Start to Transfer Data to a New iPhone or iPad - Apple Support

Apr 3, 2024 6:54 AM in response to anshu199

I got new iphone 15 pro max and since yesterday evening, I have been trying to set it up. Each time it fails during data transfer and I have to reset the phone and start again.


Both phone (old - 13 Pro max and new) are up to date on 17X version. Also, data transfer rate is very slow even when both phones are side by side and connected to power.


My last try is in progress and if it fails, I am going to return this phone and done with Iphone 15 series.

Apr 18, 2024 12:54 PM in response to anshu199

I work for ATT just had a customer come in that got a new iPhone 15 Plus 512GB we attempted to transfer her data from an iPhone XS, it started the data transfer we sent her on her way not a minute later it cancels. We attempt to transfer again and it gets stuck in preparing to transfer limbo. Then punched thru the setup to update the phone and saw it wasn’t on the most recent iOS update so updated the phone and attempted the transfer again. Failed again, tried again and failed again. I told them to call Apple and see if they could figure anything out. Why can’t Apple phones be like Samsung’s and have an app that you can transfer at anytime? Get it together Apple, I waste so much time everyday with your glitchy transfers Samsung makes it so easy.

Jun 11, 2024 3:22 PM in response to anshu199

This was the worst transfer experience I have had yet with an iPhone. Going from an iPhone 12 pro max to a 15 was supposed to be simple and easy, but it was everything but that.


I would have loved some advice beforehand if I had known it was going to take up my entire afternoon...


Still working on the transfer as of right now. This is like my 3rd attempt LOL

Sep 6, 2024 11:41 AM in response to anshu199

Yeah, after a bunch of these "Transfer Cancelled" messages. I came here and then I skipped the broken ApplePay migration part and it eventually worked.


The phone then reboots and spends the next 20 minutes downloading all of my apps. Although not all app data (like downloaded Spotify songs etc.) which I had to do app by app. Annoying enough that I will give this "easy" process a C+.


But the ApplePay part not working part is total amateur hour - Apple QA (or the lack thereof) strikes again.


Like I've said for years - Apple may make world-leading hardware and but Apple software is a joke.

iPhone 15 "Data Transfer Cancelled" Error Message

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