I bought a new iphone 15pro and was try to set it up using my old iphone. After setting up the wallet, data transfer just gets cancelled and only gives me option to reset. I did it twice and got very fed up since it would get stuck at the same step. This is very frustrating.
[Re-Titled by Moderator]
iPhone 15 Pro
This is total rubbish, what a waste of time, it just wont transfer, tried 5 times, updated the IOS on both phones to 17.1, the phone is useless, i can transfer - just keeps saying "Transfer Cancelled" !!!
I did that though and it didn’t work
Why can’t apple correct the heating problem on iPhone 15 plus transfers of data problem
I got new iphone 15 pro max and since yesterday evening, I have been trying to set it up. Each time it fails during data transfer and I have to reset the phone and start again.
Both phone (old - 13 Pro max and new) are up to date on 17X version. Also, data transfer rate is very slow even when both phones are side by side and connected to power.
My last try is in progress and if it fails, I am going to return this phone and done with Iphone 15 series.
I work for ATT just had a customer come in that got a new iPhone 15 Plus 512GB we attempted to transfer her data from an iPhone XS, it started the data transfer we sent her on her way not a minute later it cancels. We attempt to transfer again and it gets stuck in preparing to transfer limbo. Then punched thru the setup to update the phone and saw it wasn’t on the most recent iOS update so updated the phone and attempted the transfer again. Failed again, tried again and failed again. I told them to call Apple and see if they could figure anything out. Why can’t Apple phones be like Samsung’s and have an app that you can transfer at anytime? Get it together Apple, I waste so much time everyday with your glitchy transfers Samsung makes it so easy.
This was the worst transfer experience I have had yet with an iPhone. Going from an iPhone 12 pro max to a 15 was supposed to be simple and easy, but it was everything but that.
I would have loved some advice beforehand if I had known it was going to take up my entire afternoon...
Still working on the transfer as of right now. This is like my 3rd attempt LOL
I did that the first time I tried data transfer, it did not work even after that unfortunately.
The way I got it to work was by not setting up the wallet, you can do it afterwards, the software issue is somewhere in the cards/wallet set up
I have a new iphone 15 pro everyone transferred great from my xs. i had read about all the issues none happened. I bought the phone with trepidation having read about all the issues. Fyi I went to the Apple store and had them do the transfer maybe do that,
Skip Apple wallet and faceID during the setup and make sure you upgrade the iOS first - to do this you’d have to set it up as a new phone (without copying data from your old iPhone). Once upgraded to latest iOS factory reset the phone and then set it up again and transfer the data from old iPhone but skip faceID and wallet
Me too my iPhone 15 pro is 17.0.2 and i keep getting canceled
Same here. The Quick Start suggestion failed because it didn't start automatically after connecting the 2 phones and the instructions didn't include a way to launch it manually.
Explain exactly what you did please
This worked for me.
Thank you!
This was the fix. Thank you! Skipping Apple Pay transfer got me through. Now waiting 3 hours for a transfer…
i have the same issue I tried all the suggestions below and still get the error message it’s very annoying what can I do to fix this ?
iPhone 15 "Data Transfer Cancelled" Error Message
