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I just upgraded to Mac Sonoma 14 and now Chrome won't work.

It opens to a blank page. No bookmarks bar, no content and acts like there are spaces where I can click but nothing is visible.

Posted on Sep 27, 2023 10:41 AM

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Posted on Dec 19, 2023 9:51 AM

Chrome has been unusable for me for about a week. Did a computer restart, which also included updating Chrome on Sonoma. Now I can do almost nothing before Chrome crashes (wheel of death). I've tried uninstall and reinstall, cleared all of the related files in the library, tried running the Chrome Beta, tried with new profiles. To me it looks like it is some kind of permissions issue i.e. as soon at Chrome tries to execute something, it hard crashes. So I can browse some websites without an issue but as soon as I try to login to Salesforce for example, it hard crashes. I'm now running Safari but Salesforce doesn't support Safari on many screens due to Safari privacy settings that can't be changed and then Chrome extensions not available on other browsers. Hate being so dependent on one browser and then is not working. Outside of a complete reinstall of my MacBook Pro M1 (which I'm not going to do) I don't know the answer.

49 replies

Oct 3, 2023 7:28 AM in response to MelodyS99

Chrome browser isn't working just updated to sonoma October 02 2023. I can't amke calls with microsoft teams application only messages. Even when I try to make calls from the browser it doesn't work. I have uninstalled the applications numerous times I am now using firefox and the language keep changing. Safari is ok but still can't use teams on it and it's devtools aint as great as chrome or firefox. I can't even do a rollback so I can work. Hoping this gets fixed soon. This post isnt mean't to be helpful.

Oct 11, 2023 11:10 AM in response to MelodyS99

I have uninstalled are reinstalled multiple times.


Issues:


  1. Calling through Chrome does not work anymore, extremely distorted and choppy to the point where I cannot understand a word.
  2. Google Meets no longer works at all, when I try to join, the screen greys out and cannot join the meeting.
  3. YouTube videos won't load / audio is distorted and choppy
  4. Im sure there are more but these are the main issues

Oct 6, 2023 12:45 PM in response to MelodyS99

Had the same issue since I upgraded to Sonoma.

Noticed at some locations Chrome worked fine, but at home it did not, so I figured it was something to do with the network rather than some configuration.

Network with WPA Chrome works fine. but when using the default router which uses WPA2 at home it didn't, so just a change in this setting seemed to work for me.

Dec 4, 2023 8:04 AM in response to MelodyS99

After struggling with this problem for days, I followed the advice here and downloaded a fresh copy of Chrome without deleting the old version. It seems to be working well and has all my bookmarks etc. intact.


My question now is, can I delete the old version or will I lose all those bookmarks? Apologies if this is a stupid or obvious question ... this isn't my area of expertise.

Dec 19, 2023 10:15 AM in response to snooty1972

I had to reinstall the OS to get back to the mac Ventura OS after I installed Sonoma. Sonoma is a disaster if you have to use Chrome. I have to use Chrome for my job. This is an absolute nightmare. I am absolutely SHOCKED that Apple has not considered this for their end-users.


If this is a way to force us to use Safari, this is a BAD way for customer relations. My company will force me to switch to a PC.



I just upgraded to Mac Sonoma 14 and now Chrome won't work.

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