I just upgraded to Mac Sonoma 14 and now Chrome won't work.

It opens to a blank page. No bookmarks bar, no content and acts like there are spaces where I can click but nothing is visible.

Posted on Sep 27, 2023 10:41 AM

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Posted on Oct 3, 2023 7:54 PM

I was shocked after installing Sonoma 14 when my Chrome browser was no longer functioning. Glad I had another computer that did NOT have Sonoma so could learn others had the same problem. I did download Chrome again using my Safari browser and successfully installed it., All my bookmarks, etc were restored. Deleted the earlier version of Chrome. Bottom line: Apple messed up not having figured this out BEFORE they launched Sonoma.

God knows how many customers they screwed up, not all of which will easily find the solution. I may wait a week or 2 before I install any future mac updates.

49 replies

Oct 3, 2023 7:28 AM in response to MelodyS99

Chrome browser isn't working just updated to sonoma October 02 2023. I can't amke calls with microsoft teams application only messages. Even when I try to make calls from the browser it doesn't work. I have uninstalled the applications numerous times I am now using firefox and the language keep changing. Safari is ok but still can't use teams on it and it's devtools aint as great as chrome or firefox. I can't even do a rollback so I can work. Hoping this gets fixed soon. This post isnt mean't to be helpful.

Dec 19, 2023 9:51 AM in response to MelodyS99

Chrome has been unusable for me for about a week. Did a computer restart, which also included updating Chrome on Sonoma. Now I can do almost nothing before Chrome crashes (wheel of death). I've tried uninstall and reinstall, cleared all of the related files in the library, tried running the Chrome Beta, tried with new profiles. To me it looks like it is some kind of permissions issue i.e. as soon at Chrome tries to execute something, it hard crashes. So I can browse some websites without an issue but as soon as I try to login to Salesforce for example, it hard crashes. I'm now running Safari but Salesforce doesn't support Safari on many screens due to Safari privacy settings that can't be changed and then Chrome extensions not available on other browsers. Hate being so dependent on one browser and then is not working. Outside of a complete reinstall of my MacBook Pro M1 (which I'm not going to do) I don't know the answer.

Dec 19, 2023 10:15 AM in response to snooty1972

I had to reinstall the OS to get back to the mac Ventura OS after I installed Sonoma. Sonoma is a disaster if you have to use Chrome. I have to use Chrome for my job. This is an absolute nightmare. I am absolutely SHOCKED that Apple has not considered this for their end-users.


If this is a way to force us to use Safari, this is a BAD way for customer relations. My company will force me to switch to a PC.



Oct 3, 2023 2:54 AM in response to soundslikebliss

This may actually have nothing to do with Steve, or whether you update on release day or 6 months later... Problems after updating MacOS have been around for years. Apple changes permissioning systems, adds additional layers of security etc, and sometimes certain specific configurations have issues, while others have no problems at all. I personally had no issues with Chrome either, following the update.

Oct 11, 2023 11:10 AM in response to MelodyS99

I have uninstalled are reinstalled multiple times.


Issues:


  1. Calling through Chrome does not work anymore, extremely distorted and choppy to the point where I cannot understand a word.
  2. Google Meets no longer works at all, when I try to join, the screen greys out and cannot join the meeting.
  3. YouTube videos won't load / audio is distorted and choppy
  4. Im sure there are more but these are the main issues

Oct 11, 2023 7:08 PM in response to MelodyS99

I upgraded to Sonoma, what a mistake.


I can’t download files from my chrome, google drive to my Mac. They just disappear. In fact, I can’t download anything to my desktop. I can’t even download anything to my downloads folder. Using Chrome.


They are there, but you can’t see them on the desktop.


Also, I am a video editor, and Davinci Resolve keeps crashing. Upgrading to Sonoma was a mistake.

Oct 20, 2023 7:58 AM in response to salsafreak

I'm having this exact same issue. Downloads appear to download but they are not on my computer.

I'm also having issues with Messages if I drag a file or image to messages, they appear to send but the person doesn't get them.


I've connect with at least 4 different senior tech support specialists at Apple and they all have different oppinions and nothing works. My friend has this same computer and uses Chrome and she has no issues at all. I don't get it.

Dec 4, 2023 6:31 AM in response to MelodyS99

I just uploaded Sonoma 14.1.1. and I can no longer download .pdf files from Chrome onto my desktop. The documents appear to be downloading but they don't show up on my desktop. However, I am able to download from Chrome to my documents folder. My Chrome settings have download to desktop as the default. Why? Is this problem being addressed?

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I just upgraded to Mac Sonoma 14 and now Chrome won't work.

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