IOS 17 update ... Find my Live stopped working after update, anyone have a fix for this yet? Thank you

Find my Live stopped working after update, anyone have a fix for this yet? Thank you

Posted on Sep 27, 2023 1:22 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2023 2:14 PM

The fix is in your account page. On all phones that have the family sharing you need to do the change. Click on the name/pic at the top of settings for your account info. Then click family sharing. You will need to view and accept new terms and then you can update the sharing. But you do need to do it on each device, it can’t be done remotely. I just had success on this myself!

146 replies

Nov 29, 2023 1:03 PM in response to bbesspete

The problem we are having our 2 children don't have devices that support iOS17, and I don't think it's fair to break something that people use to monitor their children. If it's by design, then I don't think it's fair to expect users to have their young kids carrying around phones that could make them a target because of the value of their phones. This functionality was the reason we moved from android a few years ago :-(

Dec 2, 2023 7:25 PM in response to JPvano

Same issue. Find My and Face Time are the 2 main reasons I switched to Apple for the first time. Meh. I understand glitches happen but don’t they test this before release? And not being able to share my location is kind of a safety issue with the kids. Apple needs a fix for this. I keep pushing the share button and nothing happens. Nobody can see me. Well I’m sure the government agencies can. But not my friends. 🤪

Dec 16, 2023 9:06 AM in response to JPvano

Same issue for my daughter’s iPhone 15 pro running iOS 17.2. We’re all setup under one Family. We can’t see her location and she can’t see ours even though she's still listed under Find My. I can however see her phone under devices. So there’s definitely some weird “bug/glitch” going on. Restarting the phone doesn’t change anything.


Hopefully this gets patched up soon!

Dec 28, 2023 4:33 PM in response to JPvano

I’m having the same problem. I’ve used Apple products for years and never had a problem. I’ve had nothing but problems since I purchased my iPhone 15 pro max. It’s complete junk. Find My never had a problem until the latest update. It’s completely broken now. All I get is a spinning wheel and updates that are hours old. I can be sitting next to the person I’m looking for on the app and it shows the last location 2 1/2 hours away. When you use this as a safety feature it’s absolutely absurd that they continue to work on new features and don’t fix the problems that are already existing. I’ve had every bug with this device. Overheating, cloud issues, iMessage indexing issues, lost all my passes in the wallet, I could go on and on. The Find My feature needs to be fixed. I should get a refund for a phone I paid over $1000 for that doesn’t work!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IOS 17 update ... Find my Live stopped working after update, anyone have a fix for this yet? Thank you

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.