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IOS 17 update ... Find my Live stopped working after update, anyone have a fix for this yet? Thank you

Find my Live stopped working after update, anyone have a fix for this yet? Thank you

Posted on Sep 27, 2023 1:22 PM

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Posted on Jan 6, 2024 10:08 AM

It’s not worked for months now, does anyone from Apple actually read this or are we just wasting our time?

146 replies

Jan 22, 2024 1:35 PM in response to JPvano

Just FYI, iOS 17.3 has NOT fixed the live find my issue….one person shows live and it actually works, one person shows live but it’s not actually live tracking and my wife just shows “now” and no live at all. The one thing I did notice is that you no longer have to manually exit for everyone’s location to show. It’s just not actually live except for the one person on my list out of the three.

Jan 25, 2024 10:46 PM in response to Tcubed

They definitely know about it and started solving the usual way. Say nothing and pretend everything is fine. I have searched the net. Nothing helped, and usually find the same things all over the pages, which are simply useless. Searched youtube. No success just the usual random Indian guy going through the same useless steps. Even the great Apple fans are silent. Like this problem is non existent. To be hones NONE of my friends using the latest updates are able to use this feature.

It has been a problem for a while, and nothing happens. If it is deprecated, just say it! If it is a bug, admit it and give us some details, so we could know if you actually want to fix it or not. Either is better than just being silent.

Jan 30, 2024 6:26 AM in response to LisaS4334

Initially not working, but mine now works on 17.3 and the previous IOS of IPHONE. To get it to working I had to Agree to Terms and Conditions of ICLOUD in IPHONE settings (even though I don't use icloud), somehow the agreement had got switched off when I upgraded IOS(?).

[I think I found the Agree button (T&Cond) in Settings -> iCloud (?)]

Could also try reinstalling the "Find My" app and/or an Iphone Reboot (Restart), but I think agreeing to Terms and Conditions really important (for me it was).

May 25, 2024 1:22 AM in response to JPvano

Not sure if this will work for anyone else but I had the same issue on my new iPhone 15 plus, my partners location was showing as Now but never Live, she recently upgraded to iPhone 12 Pro Max and both phones are on iOS 17.5.1 with the same issue. After checking all settings on both phones I discovered that because I had cloned both phones from the older phones, the find my was using the names of the older ones to find live locations in my case iPhone XR and in her case iPhone 8plus. I opened the find my app and tapped on ME (bottom right) scroll down and tap location FROM, in there was the names of the old phones, I tapped on Use This Device, did this on both phones, went back to find my main screen tapped People and the live location was working again. It’s worth checking out 🙂

Dec 24, 2023 5:23 PM in response to JPvano

Ok, I think I got it! Each of the five of us had do variations on these steps:


  1. Go to iCloud in your Settings (it’s where your pic is) and accept new terms. Again, some needed to do this and some didn’t.
  2. Go to Family it’s the second area in settings (under your pic). Be sure everyone is still there. Add as needed.
  3. Stay there- scroll to the bottom to Location Sharing. Toggle everyone to on (again, not everyone had to do this but it was the most common fix for us).


I hope this helps some of you- it was a big relief for us!

Jan 6, 2024 3:58 PM in response to JPvano

Reposting because this worked for us.


Ok, I think I got it! Each of the five of us had do variations on these steps:


  1. Go to iCloud in your Settings (it’s where your pic is) and accept new terms. Again, some needed to do this and some didn’t.
  2. Go to Family it’s the second area in settings (under your pic). Be sure everyone is still there. Add as needed.
  3. Stay there- scroll to the bottom to Location Sharing. Toggle everyone to on (again, not everyone had to do this but it was the most common fix for us).


I hope this helps some of you- it was a big relief for us!

Jan 25, 2024 8:10 PM in response to JPvano

I just updated and it isn’t working on mine either. There’s other little things that tick me off about this update but tracking is a matter of SAFETY. Listen up apple! Time to fix this!!


I tried a suggested method of “turning on family sharing”, but my apple ID settings (where I AM signed in) don’t even let me click on Find My settings, let alone access family sharing. So any possible fix is inaccessible.


This is unacceptable.


IOS 17 update ... Find my Live stopped working after update, anyone have a fix for this yet? Thank you

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