IOS 17 update ... Find my Live stopped working after update, anyone have a fix for this yet? Thank you

Find my Live stopped working after update, anyone have a fix for this yet? Thank you

Posted on Sep 27, 2023 1:22 PM

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Posted on Nov 27, 2023 2:14 PM

The fix is in your account page. On all phones that have the family sharing you need to do the change. Click on the name/pic at the top of settings for your account info. Then click family sharing. You will need to view and accept new terms and then you can update the sharing. But you do need to do it on each device, it can’t be done remotely. I just had success on this myself!

146 replies

Mar 30, 2024 12:35 PM in response to JPvano

I have an iPhone SE second generation and upgraded to 17.4.1 last night -probably not a wise move on an old phone. Now "Find My" doesn't work with my daughter's iPhone 11, nor can I see her location in "messages" on my iPhone. I can still see my husband's location and my mother's and they have SEs. All I get for my daughter is her last location, which was before I updated. However, I can still see her current location in Messages from my MacBook Air which is running Sonoma 14.4.

APPLE SUPPORT: Any ideas why the Find My isn't working for just her phone? And how to fix this?

Apr 6, 2024 5:59 PM in response to Tcubed

Thanks for that Tcubed, yes I've done the same thing with them, I don't believe for a second that they are not aware of the problem, I think they are just trying to wear me down. my case is 102242779911 if you want to pass that on too! I'm getting close to contacting our department of fair trading as Apple have knowingly reduced the functionality of my device with this "upgrade" and not offered me a way to return to where I was before the "upgrade"


Cheers!

Apr 28, 2024 5:23 AM in response to JPvano

Given that some of us use this for safety (for example - in South Africa, it's a safety thing to be able to share each other's location in case we get hijacked or something) it's really bad that it's not working at the moment.


Can apple at least not break things with their updates? Honestly their products just seem to get worse and worse. There are things that stopped working years ago (eg syncing books to my iPad) that I just gave up on.

Apr 29, 2024 1:04 AM in response to JPvano

Hi


I’m guardian to my 11 yr old grandson, I use Find My Friends to track him to/from school via his iPhone 13 for his safety. I have an iPhone 11. Find My Friends was slow to update locations before the iOS 17.4.1 update but now doesn’t update at all. It’s really disappointing and will have to revert back to his old tracker watch. I’ve tried all of the recommended solutions listed so far and no joy.


I have been an Apple iPhone/ipad user for well over a decade but I’m beginning to get cheesed off with the increasingly limited lifespan of their products, especially when you pay a premium for them. I’m so fed up I’m thinking of moving away from Apple.

May 13, 2024 3:02 PM in response to JPvano

Installed 17.5 on both mine and my husband’s iPhone. Still can’t get a location for him but he can see me. This only started last Friday (10th May). Tried all the potential fixes I can find but no joy.


Mine is a 15 Pro Max, his is a 11 Pro Max. I can see his phone under devices, but under people it shows No location found.


No settings were changed on either phone before this fault started.


Anyone else still having issues?

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IOS 17 update ... Find my Live stopped working after update, anyone have a fix for this yet? Thank you

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