You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 15 - Freezing and Glitching Issue

Is it just me or is anyone else experiencing similar issues?

i just got my IPhone 15 Pro Max and for whatever reason while i’m using my apps my screen would sometimes freeze momentarily or freeze indefinitely. I also have trouble pressing options/buttons located in the corner of the screen in some apps. For example, when watching a video in full screen i would have to press the “back” “skip” or the “<“ options more than 3-4 times for it to register my touch. Another example would be when browsing through shopping apps i would have to keep pressing the “back” or “<“ option/button, usually located in the corner of the screen multiple times or even have to end/close the applications altogether. Not sure if this is an issue with the actual iPhone screen not registering the touch or an IOS 17 issue.


[Re-Titled by Moderator]

iPhone 15 Pro Max

Posted on Sep 27, 2023 3:15 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2023 7:23 PM

It’s awful. My iPhone 15 pro max glitches all the time. I want to return it

212 replies

Apr 8, 2024 3:30 PM in response to ebe2023

I have iPhone 15 and I’ve experienced my phone pretty much crashing 4 times now the first couple times my screen would be purple and flashing and when I’d try to power it off the bar to slide doesn’t pop up I would just hold the power and volume buttons and slide my finger across the screen anyway and it did power off after a few tries today it was on the Home Screen frozen just flashing and I did the same. I’ve never experienced this with my 12 I’ve had this phone 3 months now and this is my fourth time experiencing this so I decided to see if anyone has had similar issues. I’m a little disappointed.

Apr 11, 2024 3:02 PM in response to Mo_Magic

Freeze - Freeze then screen disappears. Calls drop calls from places I’ve made calls successfully for years on my other IPhones. Attaching pics to email sometimes ok other times no way. Yes I’ve restarted the phone several times. I want to trade it in on another 13 if it isn’t fixed soon. Apple you’ve been doing this too long to introduce a phone that has glitches in phone, text, and email.

Apr 25, 2024 5:33 AM in response to Mo_Magic

I’ve had my iPhone 15 pro for 72 hours and I’ve been experiencing the SAME ISSUE. What gets me is that I’m upgrading from my 12 pro max and it was happening there so I was hoping I wouldn’t have this issue anymore. I think it’s an iOS issue because on my pro max this used to not be an issue.



with both devices it would happen only during specific actions. Seldom would it freeze if I’m just send text but if I type a sentence then go to add an emoji or send a photo or a song more often then not it would freeze.


i noticed however that if i continue to type the phone catches up with my taps and if i were to press send the recipient does get my message as normal.

iPhone 15 - Freezing and Glitching Issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.