iPhone 15 - Freezing and Glitching Issue

Is it just me or is anyone else experiencing similar issues?

i just got my IPhone 15 Pro Max and for whatever reason while i’m using my apps my screen would sometimes freeze momentarily or freeze indefinitely. I also have trouble pressing options/buttons located in the corner of the screen in some apps. For example, when watching a video in full screen i would have to press the “back” “skip” or the “<“ options more than 3-4 times for it to register my touch. Another example would be when browsing through shopping apps i would have to keep pressing the “back” or “<“ option/button, usually located in the corner of the screen multiple times or even have to end/close the applications altogether. Not sure if this is an issue with the actual iPhone screen not registering the touch or an IOS 17 issue.


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iPhone 15 Pro Max

Posted on Sep 27, 2023 3:15 PM

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Question marked as Top-ranking reply

Posted on Oct 19, 2023 8:31 AM

It is hardware fault with some of these phones which only solved once the phone was replaced. I tried almost every solution in this thread and recommended by the customer service executives at Apple. The diagnostic repair was conducted but it still didn't work and I was asked to come the next day, but I persisted. In the meanwhile the phone just kept on glitching. It took too many hit and trials to get the backup of it. Right now I'm on replaced phone and seems like the problem completely gone. Only its running a bit hot is experienced but at least it just stays on. So far so good. Hope Apple acknowledges the hardware bug and quality control issue with some of these devices. Thanks all!

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212 replies

Oct 16, 2023 1:36 PM in response to Mo_Magic

just got the iPhone 15 pro and it is complete trash. It keeps freezing and the screen goes completely black when in apps like instagram where sound continues to play and no hard restarts work. They also changed all our tones! WTH?!? Are you gonna fix this apple? I don’t want you to control the volume of my iPhone either! You aren’t my mom. Anyone else having issues?

Oct 20, 2023 12:46 AM in response to CelesteRRT

Me too. I haven’t sent my iPhone 11 in trade yet. It works perfectly. I may keep that and return the iPhone 15 Pro Max. Regarding the display, the AMLCD screens don’t suffer burned in images like OLED screens do. What does it matter if the colors are better if images burn in? Apple has exacerbated this problem with the option of the always on screen. Apple, please get your act together.

Oct 20, 2023 1:12 PM in response to Mo_Magic

No accusations. I don't have inside info.


Agile Framework is all the rage in the IT world. and relies on short sprints of developments and decisions are influenced by business metrics.


So you can be pretty sure that the APP devs are doing the same thing.


So without pouring over code dumps you cant point the finger solely at Apple.


Also the final factor is the end user. Do they keep all their APPs updated? Do they allow the APPs to phone home with user data on crashes etc.


Bugs if they are caught often are “fixed” in the next release in order to make the delivery date.


The idea is sold on being able to deliver enhancements faster to the end user.


It’s also very hard to do what Apple does in supporting older models way longer than the competitors.


That increases the testing efforts and one of the reasons why this ancient Apple user sticks with them. It’s why you can still trade in your older phones.


Hope this helps.












Oct 22, 2023 3:32 AM in response to shanthiii

Hello! I have upgraded my iPhone 13 to 15 pro max and you can imagine how many problems I’ve been having with my phone.

it get hot constantly, the pictures are extremely dark and the worst pic ever, grey, dark and the person you can even see because is blurry.

the battery only last for 3 or 4 hours and when I put it to charge, I can use it because it get really hot!!

not sure what I have to do…. But I hate this phone… and it cost a lot of money!!!

Nov 5, 2023 9:23 PM in response to Mo_Magic

My App directing to a page from the menu is stuck only on iPhone15.

When I press a page in the menu, the App will start running a loading icon and directing to a new page. But when I used iPhone15(iOS17) to do so, the App got stuck, the loading icon just kept running but the App did not jump to the new page. Wait for more than 10 minutes, the App is still the same.

The issue will only be encountered on iPhone15+iOS17, I have tried iPhone14+iOS17 works fine. And iOS11 to iOS16 all are fine.

Does anyone know how to deal with it? Please help!!

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iPhone 15 - Freezing and Glitching Issue

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