iPhone 15 - Freezing and Glitching Issue

Is it just me or is anyone else experiencing similar issues?

i just got my IPhone 15 Pro Max and for whatever reason while i’m using my apps my screen would sometimes freeze momentarily or freeze indefinitely. I also have trouble pressing options/buttons located in the corner of the screen in some apps. For example, when watching a video in full screen i would have to press the “back” “skip” or the “<“ options more than 3-4 times for it to register my touch. Another example would be when browsing through shopping apps i would have to keep pressing the “back” or “<“ option/button, usually located in the corner of the screen multiple times or even have to end/close the applications altogether. Not sure if this is an issue with the actual iPhone screen not registering the touch or an IOS 17 issue.


[Re-Titled by Moderator]

iPhone 15 Pro Max

Posted on Sep 27, 2023 3:15 PM

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Question marked as Top-ranking reply

Posted on Oct 19, 2023 8:31 AM

It is hardware fault with some of these phones which only solved once the phone was replaced. I tried almost every solution in this thread and recommended by the customer service executives at Apple. The diagnostic repair was conducted but it still didn't work and I was asked to come the next day, but I persisted. In the meanwhile the phone just kept on glitching. It took too many hit and trials to get the backup of it. Right now I'm on replaced phone and seems like the problem completely gone. Only its running a bit hot is experienced but at least it just stays on. So far so good. Hope Apple acknowledges the hardware bug and quality control issue with some of these devices. Thanks all!

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212 replies

Dec 18, 2023 5:40 PM in response to Mo_Magic

I am also having this issue I had the iPhone 13 pro max and loved it I upgraded to the 15 pro max it randomly hangs up in calls freezes and there is no way to do anything and just lags really bad I have apple support and they had me factory reset my phone didn't work they had me take it to best buy and get diagnostics done on it they said nothing is wrong with my phone this is not right for a 1300$ phone

Jan 2, 2024 6:28 PM in response to Mo_Magic

Me too. New one week old iPhone 15 Pro Max (17.2.1)(512gb) with glitching, freezing, and touch screen problems. Instagram latest version freezing in many areas such as reels, uploading images, sharing, etc. Many apps, texts, reels and videos, etc glitching. Touch screen doesn't work in corners and on sides of phone. Often have to hit finger on screen numerous times for unit to function. Although I did need to upgrad from iPhone 7, I paid way too much for this fake altar of Apple technology. Such a bait/switch.

Jan 4, 2024 7:35 AM in response to Mo_Magic

My iphone 15 Pro max has multiple issues 1. Hangs during calls. 2. Consistently doesn't show me the second caller. Some times doesnt respond to touch screen.

Have been a Iphone fan for over 16 years.

Sad to say the worst Iphone experience.

Other issues aside, critical functionality like calling never had hanging issues. My work is impacted.

Please help.

Jan 31, 2024 9:30 AM in response to Mo_Magic

Hi All, I am new iphone user and I really didn’t expected this experience from Apple. I recently bought iPhone 15 and I am facing screen hanging and messed up UI issues very frequently. I have already updated all the apps and my iOS also latest 17.3.


sometime I just had to close the app and relaunch. The issue occurs mostly when I am playing a visor and I rotate the screen or I lock and unlock the device while the video is being played. I also faced this while I am going through my Gmail. The most annoying part is even the screen recording can’t capture the hanging and it shows frozen screen and don’t shows I am blocking it.


BR

Puneet


[Edited by Moderator]

Mar 3, 2024 11:27 PM in response to Mo_Magic

Upgraded from 12pro to 15 plus for batter performance but thats not a good experience from new phone as i am continuously facing screen freezing problems while receiving a call most of the time when phone rings i was not able to pic call as screen is freezing frequently is totally unresponsive from last 4-5 months

Even more worst is when the apple software team deal with it for repairs but that doesn't gave any solution even i hve submitted my phone to iphone care 4-5 times in between that period still not got any solution yet its been 4 days again my phone is in care centre doesn't know what they are dealing with it i hve to travel 150 km for care visit its hard from personal perspective to travel frequently for these issues and also our work schedules get disturbed also



[Edited by Moderator]

Apr 4, 2024 2:27 PM in response to Mo_Magic

I have this same problem. The keyboard sometimes glitches, apps such as instagram and Twitter glitch, especially whenever there’s a video playing.

typing this on my 15 pro, there have been a dozen keyboard glitches.

Ive never had this problem with my 13. Thankfully I still have it so I can use it if this problem persists but I didn’t spend $1100 on a phone to not use it.

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iPhone 15 - Freezing and Glitching Issue

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