iPhone 15 - Freezing and Glitching Issue

Is it just me or is anyone else experiencing similar issues?

i just got my IPhone 15 Pro Max and for whatever reason while i’m using my apps my screen would sometimes freeze momentarily or freeze indefinitely. I also have trouble pressing options/buttons located in the corner of the screen in some apps. For example, when watching a video in full screen i would have to press the “back” “skip” or the “<“ options more than 3-4 times for it to register my touch. Another example would be when browsing through shopping apps i would have to keep pressing the “back” or “<“ option/button, usually located in the corner of the screen multiple times or even have to end/close the applications altogether. Not sure if this is an issue with the actual iPhone screen not registering the touch or an IOS 17 issue.


[Re-Titled by Moderator]

iPhone 15 Pro Max

Posted on Sep 27, 2023 3:15 PM

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Question marked as Top-ranking reply

Posted on Oct 19, 2023 8:31 AM

It is hardware fault with some of these phones which only solved once the phone was replaced. I tried almost every solution in this thread and recommended by the customer service executives at Apple. The diagnostic repair was conducted but it still didn't work and I was asked to come the next day, but I persisted. In the meanwhile the phone just kept on glitching. It took too many hit and trials to get the backup of it. Right now I'm on replaced phone and seems like the problem completely gone. Only its running a bit hot is experienced but at least it just stays on. So far so good. Hope Apple acknowledges the hardware bug and quality control issue with some of these devices. Thanks all!

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212 replies

Oct 13, 2023 11:50 AM in response to Mo_Magic

This is actually dumb. I've had the same iPhone for a couple of years, and my dad decided to get us a new phone. This phone has been LEGIT TRASH since I've got it. Service barely exists where I normally would have no trouble, the glitch lasts for about 30 minutes (despite the forced reset I attempt to do), randomly hanging up on people, overheating the moment I plug it in etc.


This forced reset does NOT work for this glitch. The glitch legit needs to finish first, then I can reset my phone.


I hate this....

Oct 15, 2023 8:03 PM in response to Mo_Magic

Same here. Usually when coming from the unlock screen the display freezes and the power and volume up and down buttons stop responding. The screen transitions get stuck and glitch over each other. The screen stay unresponsive to most inputs but when it does respond. It glitches over a previous screen glitch.


very annoying I spent a lot of money. I hope they fix this.

Oct 19, 2023 4:49 PM in response to Mo_Magic

Experiencing the exact same issues on my iphone 15. Often the corners dont work. If there is an x in the top right i have to hit it multiple times for the phone to register the touch. just today my phone completely froze and started to get warm. The up down power button did the trick but i hope this is resolved with a software update

Nov 6, 2023 7:30 PM in response to Mo_Magic

I’ve only had my new iPhone for one day and My iPhone 15 Pro Max/iOS 17 is glitchy and every time I open a game apps to play it freezes and won’t go anywhere at all, each and every game app is freezing and glitching, plus I’m getting headaches and also getting nauseous with this device and it’s not ever happened before with any apple devices that I have used in the past, including the iPhone 14 PM, which I will have to get again if Apple doesn’t fix these issues ASAP!!! This phone is way to expensive to be this glitchy and too be causing headaches and nausea when there never was any before this iPhone! I’m sure there will be more issues with this phone as the days go on.

Nov 16, 2023 6:28 AM in response to Mo_Magic

Add me to the list. On a call using the speaker option and the screen locked up. I could hear the caller but nothing from my side, voice, touch, buttons would work. After approximately 30 seconds I was able to use the buttons to pull up the shutdown screen. Took a hard restart to get it back up.


15 ProMax, 256GB TiBlue.


I have had intermittent app crashes but they stopped with 17.1.1.

Till now.

Nov 17, 2023 1:05 PM in response to Mo_Magic

Found this thread on google after looking up "iphone 15 pro max glitching" as I am having the same issues listed above, even after restarting the phone there is no response when tapping on things at the top of my screen (i.e "pinned" messages on imessage, apps, pull down menu, etc..). I hope whatever they have going on they can either recall or resend phones for free or like someone has mentioned, a free upgrade when the new one comes out this upcoming year... This phone is too new and expensive for things to be going wrong so soon, I just bought mine less than 2 weeks ago.

Dec 2, 2023 9:44 AM in response to chadfromsaginaw


iCloud link:

Screen, recording of pixelization and distortion


Another Update:::: I just took this screen recording of my phone and I was checking the weather channel as you can see in the video all the distortion going on and what I’m dealing with with this iPhone… I also had an online doctors appointment and the appointment was only halfway completed when I got disconnected from the appointment, thats the first time that has ever happened!!



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iPhone 15 - Freezing and Glitching Issue

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