iPhone 15 - Freezing and Glitching Issue

Is it just me or is anyone else experiencing similar issues?

i just got my IPhone 15 Pro Max and for whatever reason while i’m using my apps my screen would sometimes freeze momentarily or freeze indefinitely. I also have trouble pressing options/buttons located in the corner of the screen in some apps. For example, when watching a video in full screen i would have to press the “back” “skip” or the “<“ options more than 3-4 times for it to register my touch. Another example would be when browsing through shopping apps i would have to keep pressing the “back” or “<“ option/button, usually located in the corner of the screen multiple times or even have to end/close the applications altogether. Not sure if this is an issue with the actual iPhone screen not registering the touch or an IOS 17 issue.


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iPhone 15 Pro Max

Posted on Sep 27, 2023 3:15 PM

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Posted on Oct 19, 2023 8:31 AM

It is hardware fault with some of these phones which only solved once the phone was replaced. I tried almost every solution in this thread and recommended by the customer service executives at Apple. The diagnostic repair was conducted but it still didn't work and I was asked to come the next day, but I persisted. In the meanwhile the phone just kept on glitching. It took too many hit and trials to get the backup of it. Right now I'm on replaced phone and seems like the problem completely gone. Only its running a bit hot is experienced but at least it just stays on. So far so good. Hope Apple acknowledges the hardware bug and quality control issue with some of these devices. Thanks all!

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212 replies

Apr 8, 2024 3:30 PM in response to ebe2023

I have iPhone 15 and I’ve experienced my phone pretty much crashing 4 times now the first couple times my screen would be purple and flashing and when I’d try to power it off the bar to slide doesn’t pop up I would just hold the power and volume buttons and slide my finger across the screen anyway and it did power off after a few tries today it was on the Home Screen frozen just flashing and I did the same. I’ve never experienced this with my 12 I’ve had this phone 3 months now and this is my fourth time experiencing this so I decided to see if anyone has had similar issues. I’m a little disappointed.

Apr 25, 2024 5:33 AM in response to Mo_Magic

I’ve had my iPhone 15 pro for 72 hours and I’ve been experiencing the SAME ISSUE. What gets me is that I’m upgrading from my 12 pro max and it was happening there so I was hoping I wouldn’t have this issue anymore. I think it’s an iOS issue because on my pro max this used to not be an issue.



with both devices it would happen only during specific actions. Seldom would it freeze if I’m just send text but if I type a sentence then go to add an emoji or send a photo or a song more often then not it would freeze.


i noticed however that if i continue to type the phone catches up with my taps and if i were to press send the recipient does get my message as normal.

Oct 8, 2023 10:44 AM in response to J_Johnnyboy

Reviving this discussion as I'm experiencing identical problems on the same phone model. In addition, my apps are routinely crashing. I recently transitioned from Android to iPhone and, so far, I'm not particularly impressed. I'm optimistic that this is merely an iOS 17 issue and can be resolved, especially considering the substantial cost of this device. Unfortunately, there doesn't seem to be many support articles addressing this matter, hence my contribution to this thread. I suspect others are encountering this issue but may be tolerating it simply because it's an Apple product.

Oct 9, 2023 6:13 PM in response to shanthiii

Upgraded from a 12 Pro Max to a 15 Pro Max and phone has been mostly fine since release day but has also mostly been on wifi. Currently on vacation and off wifi and the phone has started to get very warm, possibly over heating. Also, started dealing with everything from the original post plus the phone now occasionally freezes, and the volume and power button does not allow shutdown when this happens. Only option to resolve is the phone recognizes something has gone critically wrong and restarts itself or wait till the phone dies. Hopefully Apple extends their return policy or offers a free upgrade next year because this not acceptable performance given the price point of the device.

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iPhone 15 - Freezing and Glitching Issue

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