iPhone 15 - Freezing and Glitching Issue

There have been no reports of widespread crashes.

You may wish to discuss it with Apple Support Singapore directly:

Contact – Official Apple Support (SG)

I haven't seen any of those issues.

I recommend you have your phone examined by Apple:

Genius Bar Reservation and Apple Support Options - Apple

What did the Apple Store say when you took it in to be examined?

Genius Bar Reservation and Apple Support Options - Apple

Or did you contact Apple Support directly?

Contact - Official Apple Support

Reset the network settings In general settings. This worked for my 15 pro max.

It's not the phone.

Contact the authors of those apps, only they can fix their bug.

I'm having the same problem. I even tried to close all my apps to see if I was using too many apps at the same time but even though nothing was working. For some reason sometimes just Siri works so I can ask to restart the phone and the problem is gone but eventually happens again. I have this device for less than a week and it already happened so many times in such important moments that I'm considering to send it back. My device is the 15 pro Max 1TB I don't know if have some issue with that but i don't think so. I hope they fix it as soon as possible

I’m having the same issue. I have the iPhone 15 Pro Max 516 GB that I just recently got. It’s less than a week old and I have seen a substantial number of glitches I have never dealt with on my previous iPhone 13 Pro 256GB. The phone overheats, lags, and becomes unresponsive with the most innate tasks. I’ve experienced this problem on Instagram, Safari, Reminders, Outlook, and Amazon. All apps are up to date and iOS version is 17.0.3 at the time of writing this.

I’ll be honest, I’m getting really annoyed and have been a long time Apple user so I’m well aware of the potential of it being a software bug, but this is ridiculous. Are there any answers aside from restarting the phone, which I have already done four times? Any help is appreciated!

I bought my 15 Pro Max on 9.22 and when I Updated to iOS 17.0.3 I started having this exact same issue. This has been the worst launch of an iPhone, with the overheating and now this. I just hope is OS related cause I have done every single troubleshooting possible, I usted to work as tech support agent in Google so I think I know my way around all the options, they even exchanged my device in the Apple Store and I’m still having the same issue. I think this is unacceptable for the top of the line and most expensive unit, and for a company as big as apple. PLEASE FIX THIS ASAP

This solution is for a different problem. If the poster read @Mo_Magic ‘s original complaint, it’s not the phone freezing, but apps they’re using. I am experiencing this as well. An app will become unresponsive and I’ll have to close and reopen it. My new phone has been active for 24 hours, 15 Pro Max running ios 17.0.2

-JB

After the two iOS 17 updates I am now at 17.1 and found that I was still getting the overheating issue. Did not realize my apps were not auto updating Instagram needed to be upgraded as well as a few others pretty much now I’m OK with the phone working.

Now the new glass is really prone to scratches. Don’t wanna comment on trying out whether it’s less fragile

11-9-23 Update:

I’ve had my new iPhone for almost a week now and My iPhone 15 Pro Max/iOS 17.1.1 is still glitchy and every time I open any game app(all my apps are 100% updated. I always update my apps every day I check for updates so the issue is not with the apps not being updated for me) to play them, they let me play a bit and then freeze and won’t go anywhere at all, each and every game app is doing this by freezing and being unresponsive ,also my Gmail app froze up as I was checking my email and I had to close it out and reopen it, this is really becoming annoying and very frustrating. This is a relatively recent issue with the phone, at different times of the day when I am using my phone there can be little blocks of color on the screen in different sections of pictures and website pages and in apps as well (my phone is updated to the latest iOS @17.1.1). These iOS glitches need to be addressed and fixed as this is starting to interfere with day to day use of said new iPhone, I’m still getting headaches and also getting nauseous with this device and it’s not ever happened before with any apple devices that I have used in the past, including the iPhone 14 PM

I upgraded from iphone 11 to the 15 pro max and have had the worst experience with it. Just a google search will freeze my phone completely and won’t allow me to use any other apps. On top of that i can’t even restart it using the volume buttons, i have to manually click shut off through my settings and even then my setting will glitch as well. After paying 1200 for a phone I expect it to work better than my iphone 11 this should be unacceptable and apple should do something to compensate anyone having to deal with these issues. I have to use my phone for my job and all these issues become a huge problem.

I've had the exact same problem as a lot of people have highlighted, but today was particularly weird. My iPhone 15 pro max (which is costing me a fortune), completely froze, I couldn't do a thing, so I've asked SIRI to turn it off. Massive issues with the browser but particularly crazy problems with Apple Music. I've got a lot of memory too so it can't be that.

I have the same Exact problem with my 15 plus. I have to quickly press the volume up button, then the volume down button, then hold down the power button to force a restart. But every time the phone cuts back on I lose a lot of my message feed. It’s happened to me 3 times already I thought my phone had a virus. I hope they come up with another IOS update soon

iphone 15 pro max worked great for about 3 weeks. Now I’m forced to restart at least 7-9 times a day. I can’t screenshot photos or it glitches. I can’t scan to email from notes or it glitches and freezes. I can’t share a link or it glitches and freezes. I’ve reset the network. I do not have background apps running. I deleted Google Chrome. Of the 256gb storage I’m only using 105gb. This phone makes me miss when I was a Samsung user