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iPhone 15 - Freezing and Glitching Issue

Is it just me or is anyone else experiencing similar issues?

i just got my IPhone 15 Pro Max and for whatever reason while i’m using my apps my screen would sometimes freeze momentarily or freeze indefinitely. I also have trouble pressing options/buttons located in the corner of the screen in some apps. For example, when watching a video in full screen i would have to press the “back” “skip” or the “<“ options more than 3-4 times for it to register my touch. Another example would be when browsing through shopping apps i would have to keep pressing the “back” or “<“ option/button, usually located in the corner of the screen multiple times or even have to end/close the applications altogether. Not sure if this is an issue with the actual iPhone screen not registering the touch or an IOS 17 issue.


[Re-Titled by Moderator]

iPhone 15 Pro Max

Posted on Sep 27, 2023 3:15 PM

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Question marked as Top-ranking reply

Posted on Dec 3, 2023 7:23 PM

It’s awful. My iPhone 15 pro max glitches all the time. I want to return it

212 replies

Oct 15, 2023 10:08 AM in response to Mo_Magic

I have another comment on this thread, but sharing the exact method I used to get me out of the glitch (lasts over 30 min now). The normal power off method didn’t work for me, so this is what I needed to do instead.


1) Volume up then down

2) then hold lock



ofc we shouldn’t have to do this… but this is what worked for me when I almost threw my phone directly out of the window 🙂



Oct 15, 2023 4:01 PM in response to Mo_Magic

I'm having the same problem. I even tried to close all my apps to see if I was using too many apps at the same time but even though nothing was working. For some reason sometimes just Siri works so I can ask to restart the phone and the problem is gone but eventually happens again. I have this device for less than a week and it already happened so many times in such important moments that I'm considering to send it back. My device is the 15 pro Max 1TB I don't know if have some issue with that but i don't think so. I hope they fix it as soon as possible

Oct 15, 2023 8:03 PM in response to Mo_Magic

Same here. Usually when coming from the unlock screen the display freezes and the power and volume up and down buttons stop responding. The screen transitions get stuck and glitch over each other. The screen stay unresponsive to most inputs but when it does respond. It glitches over a previous screen glitch.


very annoying I spent a lot of money. I hope they fix this.

Oct 16, 2023 1:36 PM in response to Mo_Magic

just got the iPhone 15 pro and it is complete trash. It keeps freezing and the screen goes completely black when in apps like instagram where sound continues to play and no hard restarts work. They also changed all our tones! WTH?!? Are you gonna fix this apple? I don’t want you to control the volume of my iPhone either! You aren’t my mom. Anyone else having issues?

Oct 16, 2023 4:32 PM in response to Mo_Magic

I’m having the same issue. I have the iPhone 15 Pro Max 516 GB that I just recently got. It’s less than a week old and I have seen a substantial number of glitches I have never dealt with on my previous iPhone 13 Pro 256GB. The phone overheats, lags, and becomes unresponsive with the most innate tasks. I’ve experienced this problem on Instagram, Safari, Reminders, Outlook, and Amazon. All apps are up to date and iOS version is 17.0.3 at the time of writing this.


I’ll be honest, I’m getting really annoyed and have been a long time Apple user so I’m well aware of the potential of it being a software bug, but this is ridiculous. Are there any answers aside from restarting the phone, which I have already done four times? Any help is appreciated!

iPhone 15 - Freezing and Glitching Issue

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