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Mo_Magic Author

Level 1

35 points

iPhone 15 - Freezing and Glitching Issue

Is it just me or is anyone else experiencing similar issues?

i just got my IPhone 15 Pro Max and for whatever reason while i’m using my apps my screen would sometimes freeze momentarily or freeze indefinitely. I also have trouble pressing options/buttons located in the corner of the screen in some apps. For example, when watching a video in full screen i would have to press the “back” “skip” or the “<“ options more than 3-4 times for it to register my touch. Another example would be when browsing through shopping apps i would have to keep pressing the “back” or “<“ option/button, usually located in the corner of the screen multiple times or even have to end/close the applications altogether. Not sure if this is an issue with the actual iPhone screen not registering the touch or an IOS 17 issue.

[Re-Titled by Moderator]

iPhone 15 Pro Max

Posted on Sep 27, 2023 3:15 PM

Top-ranking reply

Alexanderamv

Level 1

32 points

Posted on Dec 3, 2023 7:23 PM

It’s awful. My iPhone 15 pro max glitches all the time. I want to return it

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Similar questions

212 replies

Dogcow-Moof

Level 8

36,641 points

Mar 3, 2024 11:26 PM in response to KevinStoltman

Apple Support is not here, we are all just fellow users.

Further, if this were a software issue, it would be much more prevalent but it's not.

Still, feel free to relate your experiences to Apple here:

Feedback - iPhone - Apple

Dogcow-Moof

Level 8

36,641 points

Mar 28, 2024 3:12 PM in response to dimara-editoor

Far from being terrible, there are tens of millions of people using iPhone 15s daily with zero issues.

If you need a solution ASAP, make an appointment to have your device examined:

Genius Bar Reservation and Apple Support Options - Apple

Dogcow-Moof

Level 8

36,641 points

Apr 8, 2024 5:09 PM in response to Martin7755

Apple does not respond to questions here.

Regardless, the answer is simply this:

Make an appointment to have your phone examined.

Genius Bar Reservation and Apple Support Options - Apple

I've had a 15 Pro Max since release day, and it's never frozen or "glitched."

Dogcow-Moof

Level 8

36,641 points

Apr 25, 2024 5:59 PM in response to allfor0916

Again, if you see these issues, you may want to make an appointment to have your phone examined:

Genius Bar Reservation and Apple Support Options - Apple

or you may prefer to contact Apple Support directly:

Contact - Official Apple Support

I've had a 15 Pro Max since launch day and have never seen a "freeze."

Dogcow-Moof

Level 8

36,641 points

May 13, 2024 12:48 AM in response to Olddude1123

Take your phone in to be examined:

Genius Bar Reservation and Apple Support Options - Apple

I have had a 15 Pro Max since launch date and have never experienced any of the issues described in this thread.

Dogcow-Moof

Level 8

36,641 points

May 24, 2024 12:30 AM in response to SundanceFisher

No self-illuminated display can be read in bright sunlight, that'a basic limitation of technology.

Heat is a natural consequence if you have your brightness turned up all the way to try and see the display in bright sunlight.

If your phone is locking up, make an appointment to have it examined:

Genius Bar Reservation and Apple Support Options - Apple

AT639

Level 1

69 points

Oct 12, 2023 8:42 AM in response to Mo_Magic

To restart an iPhone 15 Pro Max,

Tap the Volume Up Button
Tap the Volume Down Button
Long press the Side/Power Button until Apple Logo.

WuBunny

Level 1

8 points

Oct 25, 2023 7:03 PM in response to Mo_Magic

Iphone 15 pro max camera and video hangs/freezes when turning on the camera app. Happened more than 5 times in a month.

Nov 11, 2023 6:44 PM in response to Mo_Magic

This just happened tonight when I opened my weather channel app…..

Nov 12, 2023 4:26 PM in response to chadfromsaginaw

Nov 12, 2023 4:23 PM in response to chadfromsaginaw

All right, more updates from these pictures you can see what’s going on earlier today. I was looking at The Weather Channel on my phone and they’re black dots in there. I get those all the time on my phone sometimes they’re white depending on the background but I’m looking at….. also again just tonight 7 o’clock. I went to check The Weather Channel and now none of those widgets are on there except for apples’s which you can see in the picture. This hasn’t happened to me before but ever since getting the iPhone 15 Pro Max I’ve had nothing but issues and I’ll keep posting here until Apple does something, also it could also be the update I am updated to 17.1.1 and I check every day for an update and so far no new ones really hope they address these issues and get this fixed….

Nov 17, 2023 10:36 AM in response to Rohitonstrings

I am also experiencing lag.

kxhdz

Level 1

8 points

Nov 17, 2023 1:06 PM in response to michaelbicycle

My camera has also been glitching on and off, turning the camera screen on sometimes will only open up a black camera screen and the only thing that will fix it is rebooting the phone smh..

Nov 19, 2023 2:12 PM in response to Mo_Magic

Me too. And with texts. Very disappointing

Nov 20, 2023 4:21 AM in response to Garygirlj

What will be the result of this Apple Branded Community discussion?

iPhone 15 - Freezing and Glitching Issue