I pre ordered the iPhone 15 pro max & traded in my 12 pro max for this (that phone was in perfect condition and paid off)
list of problems I’ve had so far:
- Overheating, as soon as I received my new phone and made a phone call it got uncomfortably hot. I’ve never owned a phone that reached those temperatures with a simple 5 minute phone call. I was told it might be because the apps were still downloading well it did it a whole week later still.
I ended up getting a second iPhone 15 pro max through Verizon with their 30 day return/exchange policy. According to my sales associate it was not a refurbished phone that I was receiving. & following are the problems I’ve encountered with the new (not refurbished) iPhone 15 pro max:
- Glitching, even as I am typing this the keyboard feels like a first generation vtech touch screen computer. Almost like a toy, is this a joke? Because Apple will learn the hard way how funny it is to loose clients as they seem to not care about the Apple experience anymore.
- Freezing, This phone has froze on me on numerous occasions including while at Disneyland (which is all online now). On runs, having a reliable phone is not a luxury, it is a necessity. As others have mentioned the side buttons won’t work. At work, I am a respiratory therapist & it is very important that my coworkers can reach me at all times. If there is a disaster we are still to report to work as “essential employees” if all essential employees happen to have this phone, our patients would be screwed.
In summary it is the worst phone I have owned & I wish I kept my I phone 12. But I trusted Apple with my money and pre-ordered 3 new iPhone 15 pro max phones… one for my husband, my mom and myself. I paid over 300$ in taxes per phone that I will loose on.
It took Verizon 2 weeks to get me the replacement and I am writing this one week after having the new replacement phone. I am now over my 30 day Verizon warranty. HOWEVER THIS IS NOT A VERIZON PROBLEM.
This phone is hands down the worst experience I’ve had with Apple. I am clearly not a happy customer as I feel very frustrated especially when it freezes at the most inconvenient times. SIMPLY UNACCEPTABLE.
