iPhone 15 - Freezing and Glitching Issue

Is it just me or is anyone else experiencing similar issues?

i just got my IPhone 15 Pro Max and for whatever reason while i’m using my apps my screen would sometimes freeze momentarily or freeze indefinitely. I also have trouble pressing options/buttons located in the corner of the screen in some apps. For example, when watching a video in full screen i would have to press the “back” “skip” or the “<“ options more than 3-4 times for it to register my touch. Another example would be when browsing through shopping apps i would have to keep pressing the “back” or “<“ option/button, usually located in the corner of the screen multiple times or even have to end/close the applications altogether. Not sure if this is an issue with the actual iPhone screen not registering the touch or an IOS 17 issue.


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iPhone 15 Pro Max

Posted on Sep 27, 2023 3:15 PM

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Posted on Oct 10, 2023 9:53 AM

Update: I've discovered a potential solution that appears to alleviate the app crashes: resetting my network settings. It's puzzling why this would be necessary on a brand new phone. However, I suspect the app crashes might have been due to network timeouts and connection failures. Judging by some of the other comments I’m not sure this will work for everyone but wanted to mention it.

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212 replies

Oct 15, 2023 10:08 AM in response to Mo_Magic

I have another comment on this thread, but sharing the exact method I used to get me out of the glitch (lasts over 30 min now). The normal power off method didn’t work for me, so this is what I needed to do instead.


1) Volume up then down

2) then hold lock



ofc we shouldn’t have to do this… but this is what worked for me when I almost threw my phone directly out of the window 🙂



Nov 2, 2023 3:32 PM in response to Mo_Magic

I bought the iPhone 15 Pro Max 1TB for my wife. Her previous phone was a Samsung, and sadly, this one is riddled with issues already mentioned on this thread. Freezes randomly and stops responding to touch. The volume up down buttons don't work when using WhatsApp. There are workarounds, such as killing the app and restarting, or rebooting the phone, but I am quite unhappy with having to do all this with what is pretty much the most expensive phone in the market of any kind. I am just glad that it is still within the return period.

Oct 17, 2023 12:22 AM in response to Mo_Magic

I am facing issue with my iphone 15 pro max, since i updated to iOS 17.0.3 my phone started hanging and just stops responding, i have to force restart it couple of times, i never faced any overheating issue or anything when i got my iphone but since the last update i am facing this issue, is there any solution to it or should i wait for another update for the fix?

Nov 9, 2023 6:54 AM in response to Mo_Magic

Everyone while you register your experience pls tell us what version of IOS and what version of the app that you were using.


Keep all your APPs updated. Some don't like to do that. Those folks are better not buying a phone until 4 months or so after the release.


also, if you’re buying an app in the App Store, check to see the last date or version of IOS it was updated.


This is a complex ecosystem, and not all vendors of third-party apps are as diligent or have the resources to stay totally current.


After my initial frustrations, similar to all of the ones above, I have not had any problems, but then again, I only use mostly the Apple apps plus Instagram and Adobe apps.

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iPhone 15 - Freezing and Glitching Issue

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