The photos on my iPhone 15 are coming out blurry and dark, any advice?

I just recently got my new iPhone 15 Pro and was extremely disappointed with the quality of the camera. The photos are coming out blurry and dark, with a gray tone. I am not sure if this is something that will be fixed after a while but I did some research and I am not the only one with this issue.



[Re-Titled by Moderator]

iPhone 15 Pro, iOS 17

Posted on Sep 27, 2023 3:48 PM

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102 replies

Sep 27, 2023 3:59 PM in response to ClaraGomes

My 15 Pro Max is taking some of the best photos of any iPhone I've ever owned and I just move up from 14 Pro Max. Often, people (not accusing you, specifically), don't understand the difference between the cameras and how to get the best results from them. What camera did you use? In what lighting conditions? Did you use your finger to put the focus on the subject you were taking? Yes, these are point and shoot. But you, the photographer have to use the right camera for the scene you're photographing and take into consideration, the available light.


There's an old saying. "It's not the camera that matters, it's the person behind the camera taking photographs."


Perhaps reading this support article will help you better understand the photographic settings and options available to you --> About the Camera features on your iPhone - Apple Support


Sep 27, 2023 6:25 PM in response to ClaraGomes

Since we can't see how you're using your phone or any pictures you're taken, this discussion is academic and I can see you got upset. I'll back out of this conversation and recommend you schedule an appointment at your Apple Store Genius Bar to have your camera tested. Just saying you think the phone takes bad photos doesn't give any useful information to try to help you. Let Apple test the phone.


Good luck.

Nov 21, 2023 7:21 AM in response to lobsterghost1

lobsterghost1 there is a problem with the camera of the iphone 15 pro. i just returned mine. the photos are dark and blurry or overpixelated.

i have a 6 SE 1. Gen and compared the photos with the iphone 15 pro and they are better. the 6 SE 1. Gen is from 2016.

i called apple support. several times. they couldn't find a problem by running diagnostics but they also saw the comparision photos that I have uploaded and one told me that it could be a HDR problem but will call me back. i have never received a return call. i disabled hdr under "settings, photos, full-hdr". then they came out a bit better but still not good. the colors are good though. i have tried different light, different settings - nothing was really good. there are so many users who are complaining regarding this problem and you still think that it is a user problem, really?


Nov 13, 2023 7:15 PM in response to Inspectordsa

Again, maybe you need something simpler to use. That's what I'm saying.


Have you read this Apple Support Article, which may help you use the cameras on your iPhone to their best ability --> About the Camera features on your iPhone - Apple Support


And this is a basic article, you might want to read --> iPhone camera basics - Apple Support


You might be happier with your cameras, if you learn more about how to use them.

Nov 19, 2023 9:03 PM in response to Sharon2122

The picture looks amazing, did you try to resize them yourself before posting them? Probably you are using 24/48MP, the iPhone 11 pro max was max 12MP, probably the auto resizing of social media you use are worsening the quality of your photo and less for a smaller size like 12 or less MP, even in the email you can set the size of the file you are attaching. Give it a try

You can also set the Camera in Camera settings>Formats>Photo Mode at 12 MP

Feb 1, 2024 5:24 PM in response to KaeBFly

@KaeBFly, I did everything you suggested. Even screen shared with tech support and they were baffled why the selfie photo came out so much darker. He had me try different settings as well.


I also went in store and tested the model on the floor, same results. The Apple employee suggested using a filter…that defeats the purpose in my opinion, and I don’t use filters when taking selfies. If I screenshot what I see vs what the phone takes, it’s completely different. I think it’s a “photo processing issue”…I keep hoping a software update will fix it.

Oct 25, 2023 2:55 PM in response to ClaraGomes

There are a lot of YouTube videos by professional magazines reviewers about this. I won't post links here cause not sure of tos. A simple search will get u there. I'd check those videos and then contact Apple. They have to be working on a fix.


I'm here checking on this very issue before I pull trigger on a 15 pro Max.


I'll wait.


Coming from great pixels but wanna switch back for compatible Apple tech software.

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The photos on my iPhone 15 are coming out blurry and dark, any advice?

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