The photos on my iPhone 15 are coming out blurry and dark, any advice?

I just recently got my new iPhone 15 Pro and was extremely disappointed with the quality of the camera. The photos are coming out blurry and dark, with a gray tone. I am not sure if this is something that will be fixed after a while but I did some research and I am not the only one with this issue.



[Re-Titled by Moderator]

iPhone 15 Pro, iOS 17

Posted on Sep 27, 2023 3:48 PM

Reply
102 replies

Apr 11, 2024 3:47 AM in response to ClaraGomes

I just discovered this exact problem on my front selfie camera and was disappointed. However I found that I was swiping off the photo too fast (in disbelief and disgust). What I mean is as soon as I opened the selfie in my camera roll it was grainy and fuzzy but after a few seconds of staring at it the phone sort of corrected its self and smoothed out the ****** quality of the photo? Still **** quality but better than the version 5 seconds prior. Anyone else seen this?

Dec 10, 2023 11:40 AM in response to lobsterghost1

Good for you then. It honestly does not take an expert to notice the drastic changes in the quality of the photos. I use my phone to take pictures of my daily routine as well as the people around me and the photos are turning out bad. Both the front and back cameras are taking dark pictures especially when compared to the Iphones 14 and 13. This is something that has bothered me which is why I sent a complaint so that those who are also having an issue can relate. If it works for you, then it works for you.


[Edited by Moderator]

Oct 27, 2023 4:44 PM in response to ClaraGomes

I agree. Unboxed the new phone, originally had an 11. The 11 produced GREAT photos. Set the new iPhone 15 up and the next day left on an international trip. Photos are blurry, out of focus, not the quality I had become used to. So yes, there is CLEARLY an issue with either the phone, hardware, or the camera itself, but this is not the quality I'm used to with iPhone, and I SWEAR, if Apple tries to use this as a reason to improve the 16 so we get duped into having to invest in a new phone prematurely, Ill call scam.

Nov 19, 2023 6:52 PM in response to Sharon2122

Over the last couple years, people have come on the forum and complained about uploaded photos to Instagram and Facebook. At one point, the photos uploaded to Instagram were just awful and so many people complained and Instagram had to work with Apple to help the resolution differences.


I'd reach out to Instagram if I were you. I can't pretty much bet this is on their end, not yours. Keep in mind, you've never had an iPhone which could take photos up to 24GB or even 48GB if you're shooting raw. No forum you can post to is going to accept all that data when you upload a photo. They're going to downgrade the photo to MB, not GB.

Feb 23, 2024 7:50 AM in response to ClaraGomes

iPhone 15 Pro Max Front Camera: Not What I Expected


I recently got the iPhone 15 Pro Max, excited about its camera. But, like another user said, my front camera photos are also coming out blurry and dark, which is a big letdown. This person mentioned their photos had a gray tone, and sadly, I’m having the same problem with the front camera.


Even after getting a new screen and front camera, the issue didn’t go away. The weird part is, the photo looks great right before you take it with the front camera, but the actual picture ends up dark and grainy. I didn’t mess with the settings, so it’s all how Apple set it up.


I looked online and saw I’m not the only one unhappy with this. It’s a shame because taking good selfies and front camera photos is a big deal for me, and previous iPhones were great at this. The iPhone 15 Pro Max has a lot of cool features, but the front camera, which should be one of the best parts, just isn’t cutting it.


So, even though there’s a lot to like about the new iPhone, the front camera has been a big disappointment for me. I hope Apple listens to what people are saying and fixes it.

May 6, 2024 9:43 PM in response to ClaraGomes

Yes, sell the phone. Its junk. Apple knows about this, it’s not you, don’t listen to anyone telling you this. There’s a problem and Apple can’t fix it OR they would have. Will they fix it in the future? Again, if it was as simple as an update, they’d have already done it. I’m certain they know how to fix it but I believe they’d need to physically recall every camera to fix each one but that’s never going to happen. They’ll quietly change the “ part” or lens etc in the next camera and let the rest of us just eat their mistake.

my next phone will NOT be an Apple.

Oct 22, 2023 2:28 PM in response to ClaraGomes

Aside from your research (which to be fair…some of the complaints you may see online aren’t always legitimate…anyone can post negative things and not actually experience the issue or even have the product…just like anyone with a legit issue can post so sometimes using that as part of your research isn’t the best way to go and should never be your primary source when researching anything)… what have you actually done to troubleshoot? What settings have you adjusted? Followed any of the steps in the online manual to see if it helps? Actually contacted Apple Support or visited your local Apple Store (if one is in your area)? Unfortunately I can’t replicate what you describe on my 15 Pro Max or the 15 Pro in my household so it’s not something that is universal and therefore it’s safe to assume it’s not all iPhone 15 Pro’s. Could you have a defective phone? Yes. Could it just be that you need to take a little time and troubleshoot if you haven’t actually done beyond your research? Also yes. But it would be a little more helpful if you gave more details here besides just saying it’s horrible without detailing what actions you have taken to figure it out. Would make attempting to provide some assistance a lot easier.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

The photos on my iPhone 15 are coming out blurry and dark, any advice?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.