IPhone 14 Plus with Ultra watch and powerbeats wireless pro
Hey siri call person.
Call made on phone or headset (randomly chosen now by ios 17)
First time during day works correct
After that, it'll make me open my phone to reroute the call to my headset, OR after about the 5th call it'll start making the calls on the headset except now the person can't hear me... 17.01 didn't fix, nor 17.02...
iPhone 14 Plus
You’re not alone. I am having the same issue. I ask Siri to make a phone call (while wearing PBP) and the exact same issue you described above happens. I recently went to apple and they wiped my phone by doing a System Restore. This did NOT solve the issue. We unpaired my headphones, then paired a new set of PBP the rep pulled from a drawer. Same issue. My phone defaulted to Phone instead of PBP. We unpaired this new set and paired AirPods. They worked perfectly. It was determined there must be a software glitch with the new iOS 17 update. I have the iPhone 13 Mini with latest software update on phone & PBP. Very frustrating :(
You’re not alone. I am having the same issue. I ask Siri to make a phone call (while wearing PBP) and the exact same issue you described above happens. I recently went to apple and they wiped my phone by doing a System Restore. This did NOT solve the issue. We unpaired my headphones, then paired a new set of PBP the rep pulled from a drawer. Same issue. My phone defaulted to Phone instead of PBP. We unpaired this new set and paired AirPods. They worked perfectly. It was determined there must be a software glitch with the new iOS 17 update. I have the iPhone 13 Mini with latest software update on phone & PBP. Very frustrating :(
I've had 5 pair of powerbeats wireless pro and 3 different iPhone models over the past 5 years or so. All have worked perfectly, including this exact phone and these exact headphones for many months UNTIL I updated to ios17. I have reset/restored my phone, watch, and headphones (which wasn't very troublesome) as well as tinkering with settings after 17.2 failed to repair... It's ios17, not hardware and I can't believe others aren't experiencing... IF it IS the headphones THEN it must be software in ios17 causing it
Hi LawAbidingVictim,
We'd like to help you find the best solution for your calls to work as intended through your beats. We would recommend making sure the beats are on the latest firmware update by following Update your Beats wireless headphones or earphones - Apple Support. If they are updated or continues after, you'll want to reach out to Apple Support to further investigate.
Thanks for using Apple Support Communities.
ios 17 Bluetooth call routing
