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Optimist1324 Author

Level 1

4 points

IPHONE REPAIR SCAM?!?

I called a number that said they were apple customer service. I have a cracked iPhone 14 pro max. After speaking with them they said they could have someone pick up my phone from my house within 2 hours to repair it. They also said that they would need a $200 security deposit and that it would be refunded to me after the phone was fixed. The weird thing was the deposit needed to be on an apple gift card. I have 2 numbers in which I got in contact with them. I’m not sure if I can post them without this getting taken down.

I’ve never heard of apple picking your device up from your house. When I asked when they started this they said when the iPhone 15 came out. I doubt this is true because apple charges for everything haha

iPhone X

Posted on Sep 27, 2023 6:00 PM

Best reply

lobsterghost1

Level 10

142,042 points

Posted on Sep 27, 2023 6:05 PM

Yep, it's a scam. I hope you didn't provide a gift card or schedule anyone to come to your house to take your phone?

If you need to have the screen replaced on your iPhone, this link is actually from Apple --> iPhone Screen Repair & Replacement - Apple Support

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IPHONE REPAIR SCAM?!?

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