iOS 17 update WiFi calling not working?

Since I updated my 14 pro to iOS 17 my WiFi calling which I depend on bc of poor coverage in my home does not work. Calls are constantly being dropped. I have updated carrier settings and restarted phone. I have Verizon. Anyone else notice this?

iPhone 14 Pro, iOS 17

Posted on Sep 27, 2023 7:15 PM

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Question marked as Top-ranking reply

Posted on Oct 1, 2023 5:56 AM

Hey Reenie618,


It looks like you're coming from the article: Make a call with Wi-Fi Calling - Apple Support


"If Wi-Fi Calling isn't working

If you can't turn on or use Wi-Fi Calling, make sure that your carrier offers Wi-Fi Calling and that your devices have the latest software.

If you're unable to turn on or use Wi-Fi Calling, your device software is up to date, and your carrier supports Wi-Fi Calling, contact your carrier.

If you contacted your carrier and can't turn on Wi-Fi Calling or make a Wi-Fi call, follow these steps. Wait two minutes before you go from one step to the next.

  1. Go to Settings > Phone > Wi-Fi Calling and make sure that Wi-Fi Calling is on.
  2. Restart your iPhone.
  3. Connect to a different Wi-Fi network. Not all Wi-Fi networks work with Wi-Fi Calling.
  4. Turn Wi-Fi Calling off and then on again.
  5. Go to Settings > General > Transfer or Reset iPhone > Reset.
  6. Tap Reset Network Settings."


Those would be the best steps to take to attempt to resolve the issue.


If the problem continues after that, we'd recommend contacting Apple Support for further assistance here: Get Support


Thanks!

53 replies

Apr 6, 2024 10:30 AM in response to doctorvee

I have provided that type of information to Apple on a variety of occasions and it has always led nowhere. I have had scheduled follow up appointments with different techs and about half of them seem to have a family emergency and were unable to keep the appointment or even notify me. This seems to be rampant throughout the Apple culture. There's no requirement to notify your supervisor in the event of an emergency that prevents you from keeping an appointment.


In any even, I would be very interesting if Apple was able to resolve this vexing issue.

Apr 30, 2024 4:39 AM in response to Reenie618

I been having the same issue as well and it’s extremely frustrating. I rely on WiFi calls since I work from home and my job needs to contact me especially working in the medical field. I been in contact with T-Mobile and they have tried everything to help update and reboot but it has not worked. So they recommended for me to restart my phone every morning but even doing that it does not work! I thought it was an issue with my new iPhone 15 pro max and was going to go into apple for them to look at it but I decided to see if anyone else was having issues and came across this feed.


Something needs to be done. So many people rely on the WiFi calling and it needs to be a priority thing to be fixed.

May 25, 2024 4:36 AM in response to laurenkarla

Hopefully someone is still watching this thread. I have WiFi calling on my Starlink network and no WiFi calling on local internet. Slightly different routers, but the same settings as best I can tell. I understand location doesn’t matter due to Starlink being satellite. My 2 locations are 1 mile apart and I drive to my Starlink to make calls.


does anyone have a suggestion of router setting to look at so I can compare them?


Thanks

May 25, 2024 4:38 AM in response to Reenie618

Sorry for the double post. I wanted this off the main post.


Hopefully someone is still watching this thread. I have WiFi calling on my Starlink network and no WiFi calling on local internet. Slightly different routers, but the same settings as best I can tell. I understand location doesn’t matter due to Starlink being satellite. My 2 locations are 1 mile apart and I drive to my Starlink to make calls.


does anyone have a suggestion of router setting to look at so I can compare them?


Thanks

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iOS 17 update WiFi calling not working?

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