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iPhone 15 Pro Max Apple Pay not working

When i try to use Apple Pay on my new phone, after double clicking on side button, message comes up to bring phone nearer to the terminal, i have had phone in all positions on the terminal but payment will not complete, then the wallet app freezes when i try to cancel app and restart. It is not just one cards it happens on all cards. I have tried cancelling cards and re-applying them, restarting phone, these have not resolved the problem. Meanwhile apple pay on my watch is working fine. Anyone had this problem, or has ideas to fix?

iPhone 15 Pro Max

Posted on Sep 28, 2023 8:42 AM

Top-ranking reply

Mxcraigie

Level 1

15 points

Posted on Oct 3, 2023 6:43 PM

I got my new iPhone 15 pro max today it won’t let me add the card it just say invalid details check information an try again Iv contacted my bank they said everything as should there end Iv tried logging out an back in don’t no what else to do

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116 replies

nabin145

Level 1

8 points

Jan 29, 2024 4:26 AM in response to Bewlaybrother

Hello there !

I went to apple store and address the issue to them. They send it for repair. I got a new Iphone in one week. This is what I went through if it helps.

Thank You

Jan 29, 2024 10:47 AM in response to Bewlaybrother

I do the same steps evenly installing the last update of 17.3 but still the same issue (unable to pay successfully from first try)….

Jan 30, 2024 7:23 PM in response to iPhone15glitch

Yes this exact thing happened to me! There is a hardware fault and Apple have made it so hard to replace it!! Bloody annoying for a brand new $2500 phone!!