Missing emails

I’ve lost my inbox emails on my ipad and iphone. Working fine until this morning. I use xfinity for my email. Any suggestions as to how to recover?

iPad, iPadOS 15

Posted on Sep 29, 2023 12:09 AM

Reply
1 reply

Oct 1, 2023 1:47 PM in response to hacienda56

Hi there hacienda56,


If the emails for only one of your accounts seem to be missing, and missing on multiple devices at the same time, the issue is most likely with your email provider. Are you able to view your emails when accessing them in a web browser instead of the Mail app? Do you see any errors in the Mail app when you attempt to access that account?


Have you tried reaching out to Xfinity to see if there is an issue on their end currently?


Thanks.

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Missing emails

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