iMessage sending issues on iOS 17

Ever since I updated my iPhone 13 Pro to iOS 17, I have had issues with iMessage.

Every morning I need to restart my iPhone before I can send an iMessage, if I don't do that the message is stuck and it won't send a text message automatically after some time if iMessage is unavailable. If i send my message as a text message manually, the person receives 2 identical messages (one iMessage and one text message). I have no problem receiving iMessages even before restarting my iPhone.

Is this a known issue? I'm currently on iOS 17.0.1, but I've had this problem since iOS 17.0.

iPhone 13 Pro, iOS 17

Posted on Sep 29, 2023 12:24 AM

Top-ranking reply

Lawrence Finch

Community+ 2025

Level 10

228,792 points

Posted on Mar 4, 2024 10:55 AM

Anaidtwist wrote:

iMessage is definitely not working anymore after the update.

To be more specific, "iMessage is definitely not working anymore after the update" ON YOUR PHONE. It is working on my iPhone 14Pro, and apparently working on hundreds of millions of other iPhones, so you need to troubleshoot your local problem. If you can’t do it make a genius bar appointment to get some help from Apple.

The first troubleshooting steps (check after each one):

If you have VPN installed, delete the VPN profile and app.
Restart your phone.
Does it not work on Wi-Fi, and does it also not work on cellular data, or does it work on one or the other?
Go to Settings/Messages:
Is iMessage turned on?
Tap Send & receive - are the settings correct?
Tap your Apple ID in Send & Receive and sign out, then restart your phone, go back to Settings/Messages and sign in again
Open Settings
- Tap General
- Tap Transfer or Reset Phone
- Tap Reset
- Tap Reset Network Settings

This will erase all Wi-Fi passwords, but will not result in any other data loss.

Report back with success or failure, and the results of each step.

View in context

iMessage sending issues on iOS 17

Similar questions