How to fix randomly stuck Magic Mouse after Sonoma M1 Pro update

Thanks for yout post Sudeeshn

I have had exactly the same problem with my Magic Mouse since I installed Sonoma. I have tried different Magic Mouses, cleaned them all, tried the mouse settings, nothing has helped. In my opinion, the bug is within Sonoma.

Best,

Tom

Chdsl, Absoluetly Not.... I have been using Macs for years and this issue always raises its head after every OS release.... if you roll back to the previous version the problem is resolved..... No Cleaning of mouse required!!!

I have literally experienced this exact problem after every major OS release for the last 15 years

That is a completely ridiculous comment... Yes I agree hardware needs to be replaced from time to time. But if you buy a new Mac today you get the latest OS which currently appears to have bugs. Additionally if the OS is in a production release then it isn't unreasonable to expect something as basic a mouse to work properly. So I think it is fair to blame the new OS especially when it has happened with every new OS release in previous years... Ask Google I'm sure you will quickly be able to confirm that. Yes no one forces anyone to upgrade... but with all the beta testing that is done... Which I actively take part in, to then have issues in the production release is disappointing.

I am a highly educated user, with years of experience, working in a technical arena and as such I can assure you this issue isn't because hardware needs replacing! If that was the case then it would never get fixed in a dot release and everyone would have to buy a new mouse every time a new version of the OS is released, which quite obviously isn't the case.... It is simply s frustrating Bluetooth issue that Apple will address at some point.

I have the same exact issue but it seems like somehow related to the Pointer Acceleration. You can disable it on the mouse settings but it is horrible. Anyway, apple should fix it ASAP. It's extremely annoying and please fix the QA process. So many bugs lately. Unbelievable :((((

Robi Presotto wrote:

It’s not related to hardware - it’s 100% software. May related to the point acceleration made for gamers and so on.

Well, my MBP is running Sonoma 14.1 within an hour since it was released. No problems whatsoever with the Magic Trackpad, and even with a no-name bluetooth mouse.

If you consider that the software/OS is not working well with your device, why not go back to the earlier software/OS? Just stating some accessory doesn't work with a given MacBook doesn't mean, the MacBook or the MacOS is bad, but maybe the accessory is bad. There's no guarantee that an accessory would/should work with a given device, is there?

Robi Presotto wrote:

The same M1 MacMini and mouse was working just fine with the previous OS. For me it's clearly a bug on Sonoma most likely related to the Pointer Accelerator - "improvements" - released with sonoma.

Please send a feedback to Apple on this.

I have a WIRED non-Apple gaming mouse with the exact same problem. I thought it was a mouse problem, so I bought a new one. That did not fix anything. This is NOT a mouse problem. And it has nothing to do with issues with the Magic Mouse. This is a really SERIOUS BUG that has slowed down my workflow considerably. The only way to (temporarily) fix it is by restarting the computer. But that works only for a few hours and then the problem returns. This has become a major issue for me because I work in 3D design and do very detailed work in a variety of applications. That's why I have a wired mouse – to prevent any Bluetooth lag. I may soon have to downgrade to OS 13 if this continues. It has become a major problem.

I'm having the exact same problem with a two day old MBP whether I use the trackpad or a regular bluetooth mouse. It freezes up. It will move the cursor but not respond to click requests.

Restarting will fix it but it reoccurs.

It's a software issue, not a hardware failure.

I tried Sudeeshn's suggesting in display options but that also does not fix the problem . . . so now from more reading wondering if it has something to do with being connected with external monitor. I will disconnect the monitor and if mouse still freezes randomly, or when playing a quicktime movie I have to force restart, that will remove yet another possibility and send the issue pointing again directly at Apple having a mouse bug. If the problem is resolved, then why the h does having an external monitor connected cause the problem?

2019 Intel MBP running Sonoma 14.4.1

And now my magic mouse repeatedly gets stuck where it will not move up & left

The track pad on the MBP continues to work just fine

Really started in earnest when I updated to 14.4.1

Oh and switched to an ancient USB wired mouse & issue is gone

That mouse works as expected

As far as computer troubleshooting goes, I have thrown the kitchen sink at it. Reimage several times. Re format drive. Swapped with a dozen other wireless mice and wired. It never changes. It is a bug in the OS. I really hope Apple sees this as a concern and try’s to resolve it.

Agree this seems to be a software issue. My failure mode to similar symptoms was while using Safari on a web-app that allowed to change the interface with it depending on if you used a trackpad or a mouse (2021 M1 with 14.4.1, Safari Version 17.4.1 (19618.1.15.11.14)). Strange mouse behaviour started when these settings were changed for the web-page (web-app). Web page appeared to have an auto-detect feature and set a default behaviour for interacting with it. Once changed, the mouse behaviour became erratic. It did not correct with: reboot of mac; reset of mouse history (power switch + click); mouse disconnect & reconnect; nor NVRAM reset. Magic mouse v 1.9.2. Spare mouse which was off did not display any unusual behaviour once connected to laptop.

This feels like an OS thing caused by Safari.

Any other suggestions for fixes?

Don't you think it might a hardware problem? Or, some dirt underneath?

Sure! Why not roll back and be happy?

The same M1 MacMini and mouse was working just fine with the previous OS. For me it's clearly a bug on Sonoma most likely related to the Pointer Accelerator - "improvements" - released with sonoma.