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iPhone 15 plus cannot set up manually or with other iPhone . Freezes on screen to update the software . I have tried everything I know , can anyone help I would appreciate itÂ
Cannot get any further than software update screen . Have also tried using a Mac to update os manually but it will not allow me to
Hi Tlor4571,
We'd love to help resolve the issue you're having. Your device needs to be updated to iOS 17.0.2 prior to trying to transfer the data. So essentially, you'll want to start setting it up as new, without restoring from a backup, then after the software update is done, you'll need to erase the device and start the data transfer again.
If you have an eSIM, you can choose to erase your eSIM or keep it. If you erase your eSIM, you need to contact your carrier to reactivate your cellular plan.
After your device is erased, you will want to start the setup process and set the device up as new, connect to Wi-Fi, and install the software update. When the update completes, follow the above steps to reset the the device again, and then you can set it up by restoring your backup.
If you are still unable to resolve the issue, please use the below link to reach out to Apple Support.
Cheers!
iPhone 15 cannot set up freezes
