Trying to purchase an Apple Care using gift card

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Level 1

4 points

Trying to purchase an Apple Care using gift card

I´ve got an iMac recently and so I´ve decided to add some extra coverage and adding the apple care to it. But I don't know why I can't use apple gift card as payment, since the website it only allows me paying the coverage through credit card (which I don't have right now), it annoys me the fact you can only pay by using a credit card. I saw here that it is possible to use gift card as payment method, so how can I use my balance as payment method? I'm living in Japan, I don't know if this has something related to.

iMac 24″, macOS 14.0

Posted on Oct 1, 2023 4:15 AM

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Answer 1

Top-ranking reply

dialabrain

Level 10

124,925 points

Oct 1, 2023 4:50 AM in response to sidyhr

I actually meant you have to purchase AppleCare+ within 30 days of the purchase of the Mac.

In any case, I would contact Apple directly.

Contact - How to Contact Us - Apple

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Answer 2

sidyhr Author

Level 1

4 points

Oct 1, 2023 4:45 AM in response to dialabrain

I've been living here for more than 6 months, I already did more than 30 days of purchase here. I don't know why it won't allows me to use my gift card balance?

And at the link you sent me, it doesn't mention if it really is possible for using apple gift card to purchase the apple care. It says that some purchases might require a credit card on file, I tried to put my info but when I finished the form, said that my payment method was denied by my credit card provider.

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Answer 3

sidyhr Author

Level 1

4 points

Oct 1, 2023 5:10 AM in response to dialabrain

Oh, I see! Well, it will end at Wednesday my chance to purchase, and the fact they only have the option to call you to solve the problem instead of just allowing you to write them what happening it would be more easier btw. But thanks anyway, I will try to contact them and ask if it is possible to get my apple care plan through gift card.

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