Callers can’t hear me on calls after iOS 17 update

I have an iPhone 12 and I updated to iOS 17 yesterday. When I receive or place calls, I can hear the person but they can’t hear me. I tried my phone, speakerphone, AirPods, and my car Bluetooth and nothing works. Voice memos work and FaceTime audio works. I’m only experiencing this issue with calls. I’ve restarted my phone several times and nothing works.

iPhone XS, iOS 14

Posted on Oct 2, 2023 3:26 PM

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Question marked as Best reply

Posted on Dec 9, 2023 8:23 AM

I updated my iPhone now callers can’t hear me,anyone knows how to fix this issue?

61 replies

Jan 31, 2024 4:06 AM in response to Dave_1982

I also have same problem, started this week.

The microphones are working well I guess as I tested them by recording a video using both front and back camera and facetime works perfectly as well. The microphone is not working when I place a call. I can hear the person at the other end but they either barely hear me or they hear strange noises. While waiting the call to go through and while speaking from my side I hear a sort of wind blowing noise in the background but if I put the call on speaker everything is fine and clear. I've encountered same problem as well when calling or someone calls me through WhatsApp. Same strange sound. Also didn't hear my voice after recording myself on voice memos, just heard the usual strange noise same like when I'm calling through mobile network.


Any help would be appreciated. Thanks.


Jan 31, 2024 4:34 AM in response to Danae76

Hi there. That's EXACTLY the same issue I am having apart from the fact that my microphone is fine when recording a voice memo. Since the microphone works fine when recording through front/back camera, it has to be a software issue. After reading tons of posts, I have come to the conclusion that the issue is the software noise cancellation that Apple has introduced, and inconveniently enough prevents from being turned off on Apple 13 and further (if you have Apple 12 or earlier, you can still try to turn it off in Accessibility menu somewhere, some users have reported that this helps). Apple doesn't care and won't solve this. We are on our own. My "hotfix" is to answer inbound calls through my Apple Watch, which fortunately works fine when the voice is routed through the watch. For outbound calls, I just use headphones.


One workaround that sometimes works, and you can try, is to toggle microphone from standard mode to voice isolation mode or vice versa - when calling just pull up the control center and upper right corner you'll see a yellow tile with microphone. This sometimes works. Not always, but worth trying in an emergency situation when you really need to call someone on a street and don't have headphones / apple watch handy.


Good luck.

Mar 31, 2024 5:31 AM in response to Jeff_W.

The solution that Apple has put out doesn't work. Apple needs to take people that have supported them for years and listen to their concerns. Now my phone doesn't work properly. The only way people can hear me is when I put in my earbuds jack in the phone. The person on the other end cannot hear me when the speaker is on or off. This happen when I updated my phone. This needs to fixed immediately. When you thousands of dollars for an item you want it to work properly and then you want a company that appreciates it customers and cares for their customers instead of just putting random information out that they know doesn't work.

Callers can’t hear me on calls after iOS 17 update

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