iPhone iOS 17 phone call issues

Since I upgrade to iOS 17 I am unable to make calls with my phone dialler (only with saved contacts), unable to search my contacts and calls coming in from numbers that are not in my contacts don’t ring. I’ve spent 2 hours on the phone with Apple with no fix. Just updated to iOS 17.0.3 and still the same. I have an iPhone 14 pro max.


Apple have tried to call me back but I am unable to add them as a contact so it doesn’t tell me they are calling (it doesn’t even tell you if you are on the phone!)


my husband bought a new iPhone 15 pro max and has the same issues. If anything his is worse.

anyone else having issues? For us both to have them it can’t just be us?

iPhone 14 Pro Max

Posted on Oct 5, 2023 12:13 AM

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20 replies

Dec 20, 2023 4:35 PM in response to KMB_12

I have the same issue (iPhone 12) with calls since update 17, after all trying, I went to Apple Store, a tech verified and no hardware issues, so they whipped my phone reset everything and reinstalled my apps from ICloud after, I lost a tremendous amount of time resetting all my apps and passwords and mails and work apps …and all trouble.

Worked fine for a few days, UNTIL today’s update…. It did the exact same, I can’t believe I will lose all that time again


pls tell me there is a solution!

Mar 12, 2024 1:19 PM in response to Kateboo

my wife and I ran into the same problem, this is quite frequent but not consistently. My experience is that when we are using Wi-Fi calling at home, the calls drop more few minutes later when the call is initiated on my phone or receiving a call. I used my ear buds or my iPad to call or pickup, there is no problems so far. This is definitely a software problem, I have the same carrier and the same phone, iPhone 12 Pro, before and after the update to iOs17.

Oct 24, 2023 10:21 AM in response to KMB_12

I visited Exeter Apple store where they completely reset my phone, telling me it was my icloud backup causing it and sent me on the way minus all of my apps etc. Hours of sorting and installing my apps and the issue came back (about 24 hours later when i tried to make a call). Currently on holiday with a phone that doesnt work well.

The issues are

The phone dialler hangs when trying to dial a number (only works for saved contacts)

The phone doesnt ring aloud for incoming calls not saved as contacts

Siri just saying sorry there has been a problem

I am unable to search contacts - it just shows no answers.


I have been asked to make videos of these issues and send to apple.

My iphone is a 14 pro max and my husband has the same issue on his 15 pro max

Any one else?

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iPhone iOS 17 phone call issues

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