iPhone Pro call sound issue post iOS 16.7 update

i’m having trouble hearing anything unless I put my speakerphone on

Cleaning didn’t help. The other troubleshooting suggestions confirm that the speaker works. I still cannot, however, hear anything without the speaker on.

I can only hear calls with speaker phone on

iPhone 12 Pro only works in speaker mode

I have an iPhone 11 Pro Max. I am running the latest software iOS 17.1.2 but have been having this problem since even before the update. I always have to be on speaker. Ear pods work but I cannot hold the phone to my ear & hear. I called support & they did some trouble shooting with no luck. Didn't want to deal with Apple Store & now have to go out of town before I can go in. If I could fix on my own it would be great.

Same thing happened to me a couple of weeks ago. Audio is fine on speaker, facetime and when connected to the car speakers, but otherwise I can't hear anything. It's definitely a fault at Apple's end (look how many people on here are experiencing it) but they'll continue blaming other factors.

ı can only hear people if ı am on speaker. ı bought this iphone12 pro 3 years and 2 months ago. anyone have a solution?

I change my phone iPhone 6S pulse screen but after replacing the screen I came only hear call on speaker and also I don’t hear anything on normal call

Me too. Do you know what the problem is?

I "upvoted" this not because it is necessarily "helpful" except in the sense that Apple will finally realize the problem is theirs & figure it out!

I just started having this problem today!

This happened to me, fixed by updating software to newest update

Are you serious?!

I have the 12 pro and have been researching this

Hi there,

Please try this

1. Remove all screen protectors, films, or cases from your device. 
2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 
3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.

If this is not working  contact Apple Support to discuss service options.

Is an iPhone XR at its “death date”. I know iPhones have a longevity. Learned this from a pro computer and iPhone tech. He learned this in training.