iPhone Pro call sound issue post iOS 16.7 update

I can only hear my calls on speaker. I have a 12 Pro. I tried all the YouTube stuff, but still no phone call sound without the speaker. Recently updated to 16.7


[Re-Titled by Moderator]

iPhone 6, iOS 12

Posted on Oct 5, 2023 4:19 AM

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Question marked as Best reply

Posted on Dec 21, 2023 3:59 PM

i’m having trouble hearing anything unless I put my speakerphone on

71 replies

Jan 24, 2024 10:04 AM in response to Katana-San

Yes & none of it worked. The "fixes" seem to apply to a different mic. I have updated software, called support & they did a bunch of trouble shooting to no avail & advised me to go to the Apple Store. Didn't want to go over the holidays but now don't see the point since so many people running different software or having different models of phones all have the problem.


Feb 28, 2024 2:31 PM in response to Sue-Jay

Hello ~ The link works fine for me. Take your iPhone in to Apple and have it physically checked out…that’s pretty simple. You more than likely have a hardware issue that needs repair. In the past when I have had a device issue Apple has always taken care of it for me which is more than I can say for some other companies and done a wonderful job to boot. Also …I am getting a little uncomfortable with you arguing with me when I am trying to assist someone else in this thread.


~Katana-San~



Feb 28, 2024 11:09 PM in response to Sue-Jay

Hello once more~ Take your iPhone in for repair. The microphones have failed. Others have had to have their’s repaired because it is a hardware problem. What part of that doesn’t hit home with you? You have been in this thread complaining since the beginning of January and still haven’t bothered to get your device repaired and I don’t understand that myself. Go get it repaired…please.


~Katana-San~

Mar 2, 2024 9:09 AM in response to Benz1959

My iPhone 12 all of sudden has gone weird on me. Making calls and answering calls I have to use speakerphone. Never had an issue before but I’m thinking due to most recent updates do you think it’s because of that. Currently running on 17.3.1. Has anyone else had or having issues? I’ve tried everything but still having issues.

Mar 9, 2024 1:26 AM in response to agent5347

Hello ~ Many times the update has nothing to do with it at all in some cases there is a hardware issue in progress already and the update may cause it to fail. Either way you need to have your device checked. Why not do that and come back to post how you particular issue was solved. As for me spamming this thread you are incorrect and bordering on rude. I am telling you what to do…not what actually happened inside your iPhone. I am not a technician with the ability to visualize a device across the miles. Take your iPhone in to Apple for a check or not….up to you. I updated just fine…


~Katana-San~

Mar 18, 2024 3:42 AM in response to Katana-San

Hi or extended service includes: microphones record noise on video and in phone calls, whatsapp, Facebook. Conversations interrupt, my voice is distorted, on the lower microphone, on the top better but hums. You can hear the touches of the case, the microphones are sensitive. The speakers play normally. Can I use the program for iPhone 12 Pro (less than 3 years) ????

iPhone Pro call sound issue post iOS 16.7 update

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