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Why do some of my contacts have a poster while others have their assigned photo when they call?

I recently upgraded my iPhone 13 Mini to iOS 17. One thing I noticed is how my screen looks when one of my contacts calls: for some, I see the new poster feature while for others, it's the photo I assigned to them (like with all contacts in previous iOS versions). The thing is, I never went into any of my contacts and messed with their settings regarding the photo and poster. Why did this happen and how do I change it back to only assigned photos on my screen when my contacts call?

iPhone SE, iOS 13

Posted on Oct 5, 2023 8:16 PM

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Question marked as Top-ranking reply

Posted on Dec 9, 2023 6:38 AM

How can you only add a contact photo without adding it as a poster?

23 replies

Jan 25, 2024 12:53 PM in response to JulieM821

I’m with the rest- I don’t care about the poster I just want the basic photo of the person calling. I don’t put a poster behind a person when we are together for a photo but I can crop that smiling face for a quick visual of who’s calling. It’s my phone thus my call. If you want to make a poster for me that’s your decision and it’s on your phone- what do I care. This “new” feature doesn’t have an advantage unless you view everyone with a sandwich board.

Oct 7, 2023 12:41 PM in response to BakingCountryGirl2011

Hi BakingCountryGirl2011,


This is expected behavior for iOS 17. Contact Posters are set by the user and display at their discretion when either calling or being called. There is not an option on your end to change this.


If you'd like to see tweaks to how Contact Posters work, we can recommend leaving feedback here:


Cheers!

Feb 11, 2024 1:32 PM in response to jmcaruso

jmcaruso wrote:

I’m with the rest- I don’t care about the poster I just want the basic photo of the person calling. I don’t put a poster behind a person when we are together for a photo but I can crop that smiling face for a quick visual of who’s calling. It’s my phone thus my call. If you want to make a poster for me that’s your decision and it’s on your phone- what do I care. This “new” feature doesn’t have an advantage unless you view everyone with a sandwich board.

Whether you like it or not, with iOS 17 Apple created a method for users to create their own Contact Poster. If a user creates a contact poster, when they call you, you'll see the poster they chose, not what you'd like it to be.


If you don't like that, tell Apple, because saying its something you don't like here on this user to user only forum goes nowhere and gets you nothing. Feedback can be shared with Apple here --> Feedback - iPhone - Apple


Why do some of my contacts have a poster while others have their assigned photo when they call?

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