Why do some of my contacts have a poster while others have their assigned photo when they call?

I recently upgraded my iPhone 13 Mini to iOS 17. One thing I noticed is how my screen looks when one of my contacts calls: for some, I see the new poster feature while for others, it's the photo I assigned to them (like with all contacts in previous iOS versions). The thing is, I never went into any of my contacts and messed with their settings regarding the photo and poster. Why did this happen and how do I change it back to only assigned photos on my screen when my contacts call?

iPhone SE, iOS 13

Posted on Oct 5, 2023 8:16 PM

Top-ranking reply

DerekM87

Community Specialist

Posted on Oct 7, 2023 12:41 PM

Hi BakingCountryGirl2011,

This is expected behavior for iOS 17. Contact Posters are set by the user and display at their discretion when either calling or being called. There is not an option on your end to change this.

If you'd like to see tweaks to how Contact Posters work, we can recommend leaving feedback here:

Feedback - iPhone - Apple

Cheers!

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Similar questions

23 replies

JCT1975

Level 1

31 points

Dec 9, 2023 6:38 AM in response to BakingCountryGirl2011

How can you only add a contact photo without adding it as a poster?

Dec 27, 2023 12:01 PM in response to SND1963-

Have you figured out how to make this happen? That's what all I want too. My chosen photo and their name. HELP!

Sam4919

Level 1

14 points

Dec 27, 2023 1:25 PM in response to SnickZ.

I have the same problem, I choose contact card when adding a new person but it goes to poster and looks terrible. How do you fix this.

Jan 17, 2024 6:04 PM in response to DerekM87

Leave our incoming call settings uo to US. The way we had it. “Expected ios17 behavior” … it’s dumb.

nydOPao1

Level 1

8 points

Mar 2, 2024 7:18 PM in response to BakingCountryGirl2011

how can I disable poster in contacts in ios17? Previously I was just able to have a photograph of the contact.

Apr 1, 2024 9:22 AM in response to BakingCountryGirl2011

My Contacts photo does not show when they call me

May 5, 2024 11:47 AM in response to JCT1975

I tried calling Apple and they don’t know. Nice. They change it to their liking. Probably hired a 15 yr old to do it.

DOJ-fan

Level 1

8 points

May 15, 2024 9:08 PM in response to BakingCountryGirl2011

Yes please how can I sent contact photo without setting poster?

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Why do some of my contacts have a poster while others have their assigned photo when they call?