Level 1

12 points

“No Voicemail” after iOS 17 Update

Hello. I have an iPhone 14 Pro. I updated to iOS 17 when it became available. I have since updated to 17.0.2. I had visual voicemail in my phone when it originally updated. Once updated, I would go to voicemail and it said “No Voicemail”. If I restart my phone, my old voicemails will reappear and sometimes I then have new voicemails. But, they then disappear again and I have to restart. But I’m missing new voicemails because of this issue and can’t respond to old ones that I’ve left in my visual voicemail. Sometimes the red notification dot shows on the voicemail button in the phone app but it’s a red dot with no number in it and when I go to voicemail, it says “No Voicemail”. This has been very disruptive. Any help on a permanent fix would be greatly appreciated.

iPhone 14 Pro, iOS 17

Posted on Oct 6, 2023 7:11 AM

Top-ranking reply

atomz4peace

Level 1

8 points

Posted on Mar 7, 2024 4:35 PM

I had the same thing right after the 17 upgrade. I turned off live voicemail, restarted and soft reset the phone. Still nothing. Called AT&T and the guy did some type of reset settings but he wasn't really sure that made a difference. Then we called the phone from another line and left a message. Boom, all the old ones from years ago showed up.

ATT doesn't have the messages older than 30 days. They are only saved on the phone. It's like they were still there on the phone but not showing. Probably turning off live voicemail, reset/restart, then leaving a message did it. Not sure if anything the ATT guy did helped, he said he just reset some settings to default, not sure what that really meant.

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58 replies

Dec 6, 2023 1:31 PM in response to ChrisJ4203

How can you actually keep telling people to contact their cell phone provider when everyone has the same issue after the update and everyone has a different provider?

Duh_53

Level 1

8 points

Dec 6, 2023 1:38 PM in response to Cescochino

Because that’s how apple handles things. When I saw that, I said nope

Jan 1, 2024 11:09 AM in response to A2B3PK

Mar 7, 2024 1:38 PM in response to ChrisJ4203

no, no it isn't. it's Apple's fault -- and it won't go away. this is chum for class action lawyers, and small claims courts

Mar 7, 2024 1:41 PM in response to ChrisJ4203

then you should stop answering because you are wrong and sound like an apple mouthpiece-- because you are repeating the same lame response directly from apple

Ejwright

Level 1

8 points

Mar 14, 2024 5:37 PM in response to ADallasMark

I’m in the same spot. I was saving the couple of voicemails of my mom who passed in January and they’re gone.

Ejwright

Level 1

8 points

Mar 14, 2024 5:39 PM in response to A2B3PK

You are incorrect. The problem is ONLY associated with the Apple update, which I was forced to do or the Apple Watch I was given for my birthday wouldn’t sync.

Mar 15, 2024 2:03 PM in response to maartenplat

For anyone who has this problem after installing 17.4, who is your carrier? I’m looking for some common element.

Mar 15, 2024 2:22 PM in response to Lawrence Finch

I have At&T

Mar 15, 2024 2:42 PM in response to Lawrence Finch

I have Verizon

Mar 16, 2024 2:49 PM in response to MercedesDC

Me too! How can they be brought back?!!!

Slboch4

Level 1

8 points

Mar 17, 2024 3:36 PM in response to ADallasMark

Was anyone able to get their VM back from the update? I had some really important VM and would really like to have them back Please?!?

Alk113

Level 1

8 points

Mar 26, 2024 3:23 PM in response to ADallasMark

I’m here for the same reason. Just discovered I’m missing all my saved voicemail from my late grandfather. Heartbroken if they’re lost. Apple help!

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“No Voicemail” after iOS 17 Update