Bluetooth issues on my iPhone 15 Pro Max with iOS 17.0.3

THIS WORKED! For me atleast. I have iPhone 15 pro max running 17.2.1

Thanx a million

mshah18 wrote:

1. Apple released the iOS 17.1.2 update, which fixed the Bluetooth issues on iPhone 15 Pro.

Update iPhone to new iOS 17.1.2

2. Unpair the iPhone from the car.

3. Remove the Bluetooth HandsFree link from your iPhone.

4. Reboot iPhone.

5. Now pair the iPhone in the car.

Following on from my post a couple of weeks ago. After speaking with Apple Support ( who agreed there was a problem but could not identify the cause ) they suggested I take the phone to my nearest agent of theirs which happened to be a EE shop.

EE had no specialist on site but sent the phone then to their repair workshop. I requested that whatever fix they applied they then tested the connection to blue tooth devices and most importantly to connect to hearing aids using the Accessibility option in settings.

They came back and said all was working fine, but they had "no hearing aids on site " with which to test that function.

Fat lot of help that was.

HOWEVER: The did 'flush' the software and upgrade it to IOS 17.1.1. Having got the phone home I set it up as new - i.e. did not restore anything from another phone nor from a backup.

Miraculously the phone connected to my hearing aids first go!!!!! So I then restored my other stuff from a backup and even more miraculously this did not upset the connection.

I use CAR PLAY in my car and that still works OK.

I have only made and received a few phone calls since the prone was returned and so far I have not experienced the call dropping nor do I hear any interference but it is early days yet.

The upshot is that it DOES SEEM to be a software issue and 17.1.1 fixes it.

Hope this helps the may sufferers out there.

ALL OF YOU HAVING BLUETOOTH CONNECTION ISSUES WITH YOUR UCONNECT NAVIGATION SYSTEMS, THIS FIXED MINE:

After my iPhone 11 automatically updated to version 17.2.1 a few days ago, my phone would connect with my Jeep's UConnect bluetooth system, but it after a few seconds it kicked off the bluetooth connection. This was a nightmare because I could not use my phone over bluetooth, nor could I listen to my streaming music or podcasts.

The fix after troubleshooting with an Apple customer service rep - reset my phone's network settings! This corrected my bluetooth connectivity issues, and the only thing I had to do after powering back up is to reenter my saved wifi passwords. The Apple rep said this resets any interruptions/bugs to wifi/cellular/bluetooth network connections. From my iPhone 11, here is what I clicked on:

Settings->General->Transfer or Reset iPhone->Reset->Reset Network Settings

Hope this helps someone.

IM SO HAPPY I COULD CRY. Problem fixed!!

After hearing a few people say turning off their WiFi fixed their problem I started thinking that maybe the WiFi was picking up hot spots and dropping the Bluetooth.

I turned off the search and auto join under the WiFi settings. I haven’t had any issues at all for a day now. Car unit and my headphones both fixed.

I think an update turned the settings back on because I had them turned off.

Apple released the iOS 17.1.2 update, which fixed the Bluetooth issues on iPhone 15 Pro.

1. Update iPhone to new iOS 17.1.2
2. Unpair the iPhone from the car.
3. Remove the Bluetooth HandsFree link from your iPhone.
4. Reboot iPhone.
5. Now pair the iPhone in the car.

I'm two months into this. Have posted quite a few times. Had BT issues since the start with my IP15P after trading up from IP11. Was on the phone with Apple several times, logs taken, troubleshooting, IOS updates, you name it. Banging my head against the wall with this. Going nuts!

On Monday I decided to call them again, just to follow up, since I haven't heard anything from Apple, and after I did the 17.2 upgrade (which didn't help). The support person read through my case and thought it was time for a new phone. He booked an appointment for me at the Apple Store for the same night. I went. What happened there was interesting. They set-up the replacement phone and transferred only the essentials, pics, contacts, etc. They did not do NFC transfer, like was done when I purchased the phone, this time only my info, no apps, came in from stored info on icloud. Apps would need to be manually installed. Reason being, as they told me, if something was contaminated in the old phone, they did not want to transfer it to the new phone.

It's two days now and I know it works flawlessly. Somehow, the original IP15 I purchased hiccuped after the NFC transfer and never worked properly. I'm not an expert here but it all makes sense to me now. Just want to pass this along.

So guys, maybe I found the “solution”: yesterday I was in chat with Apple support, and the lady suggested trying to disable Wi-Fi (directly from the settings). I've done numerous tests, and until today, I haven't experienced any more disconnections of my AirPods (2nd generation) . Probably, if things stay this way, it's some Wi-Fi networks interfering with the Bluetooth signal, and when someone walks or moves in a car, they encounter different Wi-Fi networks, which could conflict with the Bluetooth signal... at least that's what the Apple support lady told me. For me, it's working now. Another thing she suggested trying is to reset the network settings, but for now, I haven't done it yet because I've read about users who didn't solve the issue by this way.

Give it a try and let me know.

ml041582 Said:

"IOS 17.0.3 Bluetooth Issues Iphone 15 PM: I am having issues with bluetooth dropping the connection in my car and air pods pro since I upgraded my phone to iphone 15 PM and IOS 17.0.3. Any help would be greatly appreciated. this is my main phone and I can't take the chance of having unstable IOS build on it. Any suggestions or better yet can apple just make something that works as it should for $1200 thanks!"

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Troubleshooting iPhone Bluetooth and CarPlay:

A. Re-Add as a Trusted Device:

On your car, you may need to remove this as a Trusted Device in your car's stereo. Do so, and then add it back.

B. Visit these Links:

• Set Up and Use Bluetooth Accessories on iPhone - Apple Support

• Pair a Third-Party Bluetooth Qccessory with your iPhone, iPad, or iPod touch - Apple Support

• If you can't Connect a Bluetooth Accessory to your iPhone, iPad, or iPod touch - Apple Support

C. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

1. Go To: Settings
2. Tap: General
3. Tap: Reset
4. Tap: Reset Network Settings.
5. Enter: [Your Passcode]

After switching from one new phone to another new phone and still having the same problem and letting them know that my friends have an iPhone 15 Pro Max, and do not have this problem, we found out what the issue was. Apparently anyone that jumped to iPhone 15 from a model earlier than iPhone 14 had bugs in the actual iOS. What I needed to do was to install the phone as new and then download all the apps manually. It is a pain in the butt however, if you back up your photos to Google Photos and you, back up your messages, and WhatsApp, it all comes back together pretty easily, and it works.

My iPhone 15 Pro Max was having the same bluetooth problem of disconnecting from my car at random. I tried deleting the connections on both iPhone and car, and even reset the iPhone to no avail.

THIS FIXED MY ISSUE...I noticed in Settings-Bluetooth-MyCar that the Device Type was not set to any type of device. I changed Device Type to Car Stereo and that worked for me! It has been working normal since the change.

I had the same issue with my iPhone 15 Pro Max disconnecting from both of my vehicles. I discovered that both bluetooth connections failed to set the Device Type and it was blank.

THIS FIXED IT FOR ME...Go to Settings-Bluetooth, then tap the info icon for your car connection. Then tap Device Type and Car Stereo.

After doing so, my car connections are solid again!

Hey peeps - I shared my experience on this thread over a month ago. I felt like I was going mad at the time. But around 3-4 weeks ago Apple Sydney gave me a replacement device and I haven’t experienced any Bluetooth drop outs / disconnects since. I was always told it was a software issue at the time too. If I were you, demand a replacement device. Just make sure you take screenshots to justify your issue. Hope this helps.

Interesting - and thank you so much for the detailed logging on your end.

I think I’ve been able to pinpoint the offending process(es) that are buggy on Apple’s end.

Could someone else go to Settings -> Privacy -> analytics and look for a log that starts with “stacks-day-month-year-time.ips”?

Below is what mine reads. I have logs happening at just around the same time as the iPhone drops the BT connection. Error 288 is a memory overflow bug and explains why toggling bluetooth on the iPhone seems to restore the connection.

0500","os_version":"iPhone OS 17.4 (21E5184i)","roots_installed":0,"incident_id":"6E9077DD-6EC5-426B-90DB-662ED72D0AA0"}
{
  "crashReporterKey" : "8cd1391e516f9b8213a03e048e9d54061f87db13",
  "exception" : "0xbd15dead",
  "frontmostPids" : [
    36
  ],
  "tuning" : {

  },
  "absoluteTime" : 30957492203,
  "product" : "iPhone16,1",
  "kernel" : "Darwin Kernel Version 23.4.0: Wed Jan 17 21:43:43 PST 2024; root:xnu-10063.100.610.0.2~73\/RELEASE_ARM64_T8122",
  "date" : "2024-01-25 18:03:38.06 -0500",
  "reason" : "BTAudioPlugin start condition timed out",
  "codeSigningMonitor" : 2,
  "incident" : "6E9077DD-6EC5-426B-90DB-662ED72D0AA0",
  "build" : "iPhone OS 17.4 (21E5184i)",
  "roots_installed" : 0,
  "bug_type" : "288",
  "memoryStatus" : {"compressorSize":57793,"compressions":440490,"decompressions":165719,"busyBufferCount":0,"memoryPressureDetails":{"pagesWanted":469,"pagesReclaimed":0},"pageSize":16384,"memoryPressure":false,"memoryPages":{"active":175567,"throttled":0,"fileBacked":173621,"wired":76958,"purgeable":26733,"inactive":161497,"free":1531,"speculative":14247}},

Same problem with an iPhone 15 Pro running 17.1.2. While troubleshooting, I noted another bluetooth device (in my car) listed on my iphone as 'connected' *in my bluetooth settings) just as my phone dropped. The pair of Apple Airpods listed were located in my car but not in use when my iphone's bluetooth connection was dropped. I turned bluetooth off on my iphone, then bluetooth back on. Then the airpods showed 'not connected' on iphone, and the iphone instantly reconnected to my car bluetooth!

I can confirm that running IOS17.2 on iPhone 15Pro Max, as long device is connected to a wireless charger, the car bluetooth audio call (only during calls via BT, no CarPlay) is interrupted (call still active) as BT connection is complete unstable (endlessly BT disconnect/connect).

If iPhone 15 Pro Max is removed from wireless charger, connection became stable and no issues for phone calls using car bluetooth system (Audi A4, 2014).

When playing some media over 3rd party BT receiver (my car support only BT calls , therefore was needed to use a cheap BT receiver on AUX input of car system), no issues even iPhone connected to wireless charger.

In the same usage conditions, no issues occurs using iPhone 12Pro or iPhone 13Pro…

It seems that iPhone 15Pro Max is featured by an expensive poor design 😐