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Bluetooth issues on my iPhone 15 Pro Max with iOS 17.0.3

I am having issues with bluetooth dropping the connection in my car and air pods pro since I upgraded my phone to iphone 15 PM and IOS 17.0.3. Any help would be greatly appreciated. this is my main phone and I can't take the chance of having unstable IOS build on it. Any suggestions or better yet can apple just make something that works as it should for $1200 thanks!


[Edited by Moderator]

Posted on Oct 6, 2023 8:59 AM

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Question marked as Top-ranking reply

Posted on Dec 10, 2023 10:33 AM

I’m up to date on iOS 17.1.2 and still having Bluetooth issues. It’s nearly impossible to use Bluetooth in my car at this point.

619 replies

Dec 17, 2023 12:43 PM in response to DaveOJr

i completely agree with you about Apple’s credibility. I called them 2-4 times. They are telling that you need to talk to your car production company as Apples doesn’t test all devices. Then I told them that other companies why should test their product of every release of Apple for basic Bluetooth connectivity. It’s their proud which will take down soon.. definitely it’s the last iPhone I will be using if Apple performs in similar way…

Dec 17, 2023 3:57 PM in response to ml041582

Same story here. 15PM now with iOS 17.2, unusable phone calls in my car with BT (no car play in may car). BUT, made some tests and found a kind of partial workaround: BT calls will behave correctly IF I DON’T connect the usb cable at all (I am using an adapter from UsbA to usbC) to my phone. If I connect the cable I can play music and charge my phone but Bluetooth is broken. If I disconnect the cable after listening to music and try to make a call, BT is broken.

so, no solution, but a partial workaround for some scenarios. Maybe the problem lies in some way with using usb adapters??

Dec 19, 2023 1:22 PM in response to ml041582

Just saw that 17.2.1 was released. This is a rapid security release though currently with no release notes available. Doesn't look like it will help with the bluetooth issue. Crazy to think that all these posts and still no resolution. I actually had a ticket opened for my beats headphones and said I wasn't going to ship them back because I found this forum with others having the exact same issue. I got zero response back from support. Which coming from a support background leads me to believe they know they have the issue but don't currently have a fix.

Dec 21, 2023 8:04 AM in response to ml041582

Today decided to do some testing:


iPhone 15 Pro w/ 17.2.1 and Beats Fit Pro


Turned off Noise cancellation and had zero disconnects. Tested this for half the time I was at the gym then turned on noise cancellation back on for the remainder and never had any disconnects of audio today at all. Very odd because I normally had issues within 5 minutes of being at the gym and using the headphones. Will test again tomorrow.

Dec 25, 2023 3:39 AM in response to Scottyb0107

I have the same exact situation. iPhone 12 ProMax started having issues with Bluetooth and Ford Sync. It will connect, but while listening to the radio, the phone randomly tries to make calls that have to be disconnected. The easiest way is to press privacy. We are in a rural area, and it seems to happen more by certain cell towers. I bought 15 ProMax, updated Ford Sync software, which does the same thing. I haven't unpaired and repaired it since the software update, so I will try that next.

Jan 1, 2024 1:41 AM in response to Taxes

Disregard my post everyone. I have now confirmed that I am not having any Bluetooth issues with my iPad mini 6 and iPad OS 17.2. The battery in my Philips headphones gave out with no warning. It would no longer hold a charge or in fact charge at all. I replaced the battery and now I no longer have any disconnections.

Jan 2, 2024 5:30 PM in response to ml041582

Also having the same issue. Phone is only 10 days old. Connects to all other Bluetooth devices including AirPods 3rd generation. Minute I go into Audi car it drops or connects with zero sound. My 14 pro max connects without any issues. Also I’ve noticed when I say “hey siri, ring XYZ on speaker” it also doesn’t do that where previously it did. I’ve reset the phone without any restore to the connect from scratch in case something else was interfering with the Bluetooth stack. Also reset my Audi mmi, cleared all existing out and absolutely nothing has helped. Love apple but this is making me want to get a refund if a software issue can’t be resolved that’s clearly ongoing since October. I’ve a replacement coming next few days so time will tell….

Jan 3, 2024 8:49 PM in response to katie from moss bluff

Well, I guess you were lucky.


I've done all this and more.

I've even been to the car dealership and they have replaced the head unit in my car under warranty in an attempt to fix this. No change.


FWIW it's worth to help others:

iPhone 15 Pro

iOS 17.2.1 (current)

2013 Porsche Cayenne with standard PCM (head unit) - car still under extended factory warranty! Which has been replaced by dealership.


I have tried every reset, disconnect, erase, rain dance and voodoo doll I can find and get momentary improvement.


I believe it's a bad hardware component batch as not everyone is having this issue.

And that's why it hasn't been fixed by software updates.


I am tempted to buy another iPhone and see if I have the same issue. If I do, return it under my 14 day period.

If it works, I'll sell my original 15 second hand and take a loss of a few hundred bucks.


It's a shame Apple is more interested in selling recurring revenue service than producing excellent and innovative hardware.

It's been a notable decline since Jobs & then Ilve moved on.

Jan 3, 2024 10:11 PM in response to ml041582

Hi,


I have an iPhone 15 Pro Max and since launch date, I’ve been having issues. While speaking on the car connected by BT, it goes into privacy frequently. When connected to Apple car play with cable or wireless, while on a call, it also gets disconnected.


I am running IOS 17.2.1 and still with these issues.


I never had a problem with my previous 14 Pro, 13 Pro, 12 Pro nor 11 Pro. 😞

Bluetooth issues on my iPhone 15 Pro Max with iOS 17.0.3

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