Bluetooth issues on my iPhone 15 Pro Max with iOS 17.0.3

I’ve also noticed that I don’t seem to have this issue with my 2013 Honda like I do on the 2012 Jeep so might be radio specific? On the Jeep just playing music seems to behave fine but anything with calls is unreliable and usually drops the connection.

I’m on a 15PM running 17.2.1 and I still have BT issues. I’ve had the phone since launch and ever since then, it connects to my cars Bluetooth but it doesn’t play through the stereo until I go to the connections tab and select it in there

Thanks for sharing Hoody007. Ticked off all your symptoms against my experience, so thank you for the detailed description and for confirming the disconnection timeout at circa 40 seconds.

Sometimes, it feels like you are the only one, so good that we are all affected in pretty much the same way, albeit some are also affected on BT devices other than cars, but I suspect this is the same problem manifesting - low data rate connections from a Hands Free Profile.

After the unsuccessful calls to support I've had so far, my tactic is to share as much as I can discover on this thread with everyone else, have people like yourself echo it, then phone Apple back, summarise the issues and point their engineers at the thread - let them sort it out.

Guys, except that it doesn’t apply to all instances, including mine and many others below.

my phone’s Bluetooth disengages as soon as I attempt a call.

and sometimes it performs normally for 3 or 4 minutes.

with the phone changeover, I was granted 6 months Apple Music subscription trial.

I gave it a go o er the weekend.

successful performance for about 20 minutes.

then the Bluetooth connection shut down all together.

I wish it was as simple as the 40 second factor.

Just got off the phone with Apple Support, who were extremely helpful and kind! Taking my 15 Pro in to the Genius Bar for diagnostics, but their intuition is that it’s a software bug. Given that it’s been 5 months since the phone has come out, though, I’m skeptical of Apple doing anything to resolve this issue, though. Will update if the Genius Bar finds something wrong and it’s fixed with new hardware.

Just got back from the Apple Store, where they confirmed that diagnostics show the iPhone to be fine on their end. Called Support back as asked, and sent in enhanced logs - case has been escalated to engineering. Have a callback on Wednesday midday EST to discuss their findings. This was all while running iOS 17.2.1. Just got a prompt for 17.3, and we’ll see if that fixes the issue…

I called Support (Canada) earlier and the agent went through some trouble-shooting with me (15 Pro 17. iOS 17.2.1). Unsurprisingly, it made no difference. The phone still does not connect with the Ford 2014 Ford Escape SE.

It is curious, though, that I can connect to AirPods, Amazon Echo (old one), and BT speakers around the house (again, old) without any problems.

I've sent a message to Ford about it to try and learn if they have other reports.

My 15 Pro has not been able to find any Bluetooth devices (to even attempt to connect) since I got it in October. It is a piece of crap and I'm getting madder by the minute, reading all of these connection issues so many are having and Apple is doing nothing.

Mine is a 2013 BMW 320d Coupe.

My Bluetooth audio is also fine for music or TomTom navigation, as soon as it switches to the phone it cuts out. All starting to make sense now… when will Apple start to take notice and address the issue?

Looks like the original Q7’s nav system (Audi MMI) uses a bluetooth module with FCC certification Q24FSE355X.

That module was certified in 2004 and is probably using Handsfree Protocol 1.0 (as HFP 1.0 was widthdrawn in 2006). If someone else could figure out who made the actual Bluetooth chip in that module, that would be great.

To the poster with the 2013 320d coupe: that’s an E92, using the same bluetooth module as my cars. So no wonder we’re having the same issue…

To all others: keep the car make/models/year coming!!

As you can read back from my many posts, I, too, have an Audi. I have a 2010 Q5 with all the same issues. However, not to burst your bubble by zeroing in on cars as the problem with Bluetooth, my Gen1 Airpod Pros, as well as various other Bluetooth speakers and Bluetooth-connected devices, all behave the same as the unuseable Bluetooth connection in my car. He is an example...I purchased two brand new Goovee air purifiers (2 different models), which require Bluetooth in the initial setup. I had issues with both because the Bluetooth was not working. I had to hard reset the 15PM twice in order to complete the setup process. I am still leaning towards a software issue. With that said, I feel Apple was and has been fully aware of this issue prior to launch, but they put it out anyway. I do not think they know how to fix it, so the best course of action for them financially is to ignore it and pretend it doesn't exist. How else do you explain this rampant problem going unaddressed??? Honestly, is there a larger thread in Community than this one??? I will say no, so they are fully aware of this. To finish, 17.3 didn't change a thing.

This is not the first time we have this kind of issue with IPhones. Every second iOS release or new IPhone releases we have exactly the same issue and they fix it after 3-4 months. Now seems they have bigger priorities.

iOS 17.3 now. Almost crashed when a call dropped and tried to reconnect but the the iPhone blocked the car head unit and could not hang and struggled to force the speaker in the iPhone but since it was still connected to the car it was stubburn to switch to speaker.

1/3 rd of the iOS lifecycle has passed almost and no improvement and no more noise in the forums, I lost my hope. Need to buy a new car in order to keep my iPhone usable?!. Hahaha. Does nobody at Apple uses their own devices?

I did. They said it was software. Their fix was telling me I HAD to pay for iCloud to back up instead of using my computer to back up/restore (it took weeks to finally back up the whole thing because my service while traveling and home WiFi aren't great). I went back the next day to get some basic instructions on how to erase and start all over again, not restoring from total back up. I couldn't get help doing that in the store because 1) it was still saving to iCloud, and 2) I needed to have my phone and also didn't have enough hours the store was open to stay while it transferred (had I had it fully backed up & ready to go). I have not taken the time to call Apple Care back yet. I keep putting it off because it's been such a long process just to get the phone up and running, because the transfer failed six times, and I haven't wanted to be without a phone. I live two hours from the closest Apple Store. If I weren't already so tangled up in their stupid system and it were economically feasible at this point, I'd just get a different phone. I traded in my 12 Pro for this junk! >:(

I updated my 15 pro to 17.3. and I can confirm now it’s even worse than the previous update 😃 My car is Peugeot 508, 2014. When I use for calls usually there is no problem with bluetooth connection. When I use at the same time navigation on phone, the connection brakes.