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I am having issues with bluetooth dropping the connection in my car and air pods pro since I upgraded my phone to iphone 15 PM and IOS 17.0.3. Any help would be greatly appreciated. this is my main phone and I can't take the chance of having unstable IOS build on it. Any suggestions or better yet can apple just make something that works as it should for $1200 thanks!
[Edited by Moderator]
I’m up to date on iOS 17.1.2 and still having Bluetooth issues. It’s nearly impossible to use Bluetooth in my car at this point.
Just upgraded to 17.3 and still have the same issue. My iPhone 15 Pro Max on iOS17.3 keeps dropping and reconnecting the bluetooth connection on my Audi Q5. You understand that with this bug you put the drivers on risk of an accident. Really disappointed that after so many months you still didn't fix the issue!!
Today 24/01/2024 I spoke with Apple support and was told that Apple will not adapt to older Bluetooth technologies and to literally throw away the Audi Q7 2015 for 100,000 Euros and buy a new one with Apple CarPaly :-) really excellent approach by Apple...! !!
Update: iPhone 15 Pro with 17.3 installed.
2014 Ford Escape with Sync 4.3 running.
Today I was finally able to connect the phone, receive (and maintain) a call, and listen to music from the phone through the car's system. This was the first time I have been able to connect to the car since getting the 15 Pro.
In order for this to happen I had to delete ALL of the paired devices (which was only 1). Once there were no other phones paired I was then able to pair my phone.
My partner's phone is running 17.2.1 and she had no issue connecting. Next step will be for me to see if I can reconnect her phone to the car.
Not sure what the explanation is...
Received an update from engineering. Their response was that unless it was reproducible (on my end) with other bluetooth devices, such as speakers, AirPods, that “no further action” was needed from them. I used back on this. First, because my AirPods do work fine, because, well, duh, they’re using a different bluetooth chip and a different bluetooth standard, and second, because the same bluetooth stuff worked just fine with my 14 Pro, and it’s using the same software.
The advisor is reaching out to engineering for an answer to my question - does this mean Apple basically is saying that anyone with a slightly older car (keep in mind in my particular case the same bluetooth system was used until 2016) will not be able to use bluetooth? Because if so what is their solution, to buy a new car? Unless they would like to cut a nice check for 2 new cars, I’d say no. I will keep pushing back for as long as it takes…
Will update the thread with a response.
I hate to burst the proverbial bubble but this is not a vehicle specific issue. It is across the board and is a hardware software issue. At least in my case with the dodge connect the Bluetooth will error out and the system says error and then reconnects a short time later on its own. As for all my other Bluetooth devices I have an issue with the connections doing the same thing. Song keeps playing on phone but skips in the sound being played out loud. Bluetooth is losing connection. I have tried everything apple has suggested. Currently up to date on 17.3 as it just came out. Nope problem persists. Only an issue when I upgraded to this $1900 phone should have stayed with my 13 pro max. Apple says that they don’t have an issue. The techs say my 15 works fine. When I asked if it was a pro max she stated it was a 15 then rudely disconnected. The same way apple has with its new philosophy that the customer doesn’t matter and we can use them to find the bugs. Let’s just take their money. I wish I had found this within the first 30 days, but my first response was it must be something with my receiver. I have replaced receivers adapters and such. One common issue and price of equipment. The 15PM. Have the same issue duplicated across 8 vehicles ranging from 2020 to 2024. Dodge to Chevy to Nissan and even a Kia
Yeah same, bluetooth cuts out for a few seconds but then cuts back in, but constantly. And my touchscreen lags now too. I’m going to Apple today to see if they’ll replace my phone. This is ridiculous, and iOS 17.3 didn’t do a **** thing for it either. Never in my life did I ever think I’d consider leaving Apple for Samsung but I’ve been seriously considering it after iOS 17.
I'm done.
After endless tech support calls...replacing my 15PM THREE (3) times, and watching this forum closely...I'm selling my iPhone, and getting a Samsung Galaxy S24Ultra.
Am I sad to leave the iPhone community? Yes. I've been around since the 1st iPhone. But this level of disregard to customer complaints about BT is untenable.
So I've cancelled all my subscriptions, and uploaded or transferred all my content.
I'm a Windows guy anyway, and Samsung is much more friendly to my PC.
Ebay, here I come!
Dave C
Does Apple even read this forum. Don’t think so. So infuriating for people like myself who depend on BT for hearing aids. If they would spend less resources on new technology and fix the ones they have it would be helpful. Apple doesn’t care anymore. Have been Apple user for years but now looking elsewhere. Pity it has to come to this
I have opened a support case with Apple regarding Bluetooth issues on my iPhone 15 Pro. I have followed up multiple times with the case number, but I have yet to receive a solution.
I visited the local Apple store's Genius Bar where they reset my iPhone to its factory settings, erasing all data. Just like buying an iPhone for the first time. However, this did not resolve the Bluetooth issue, and I had to reinstall all my apps manually since no iCloud was restored.
I am unsure if the Apple support and engineers monitor community sites where people post updates.
I suggest that we all open support cases for the Bluetooth issue to grab Apple's attention. This is the only way Apple engineers can focus on a resolution and provide us with software/firmware updates.
I’ve done all these things already it’s a bug in IOS 17 just like the battery issue was so I hope a fix comes soon
ml041582 Said:
"IOS 17.0.3 Bluetooth Issues Iphone 15 PM: I am having issues with bluetooth dropping the connection in my car and air pods pro since I upgraded my phone to iphone 15 PM and IOS 17.0.3. Any help would be greatly appreciated. this is my main phone and I can't take the chance of having unstable IOS build on it. Any suggestions or better yet can apple just make something that works as it should for $1200 thanks!"
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Troubleshooting iPhone Bluetooth and CarPlay:
A. Re-Add as a Trusted Device:
On your car, you may need to remove this as a Trusted Device in your car's stereo. Do so, and then add it back.
B. Visit these Links:
C. Reset All Network Settings to Default:
Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)
Just had a call with a support agent about the issue. Seems they are not yet aware of a general problem. He suggested the following procedure:
I'll try that one out and see if it fixes the issue. If not - i have a case number where i will post a follow up to Apple if the "problem solving" failes once again.
@Hoody007 & DaveOJr
Going to list here what works and doesn't work for me.
Handset: iPhone 15 Pro
Purchased: Oct 23
iOS: 17.2.1
Modem Firmware: 1.22.05
2013 Audi A4 Black Edition, Concert AMI (non-MMI) with Bluetooth Hands Free Integration
Key points for me are that (1) the 15 Pro always disconnects at 40 seconds into a call (I recognise others have differing timelines) and (2) the reconnection ALWAYS remains stable for current and future calls. In my configuration, the iPhone 15 Pro IS CAPABLE of maintaining a stable connection AFTER reconnection.
ViseoO Tune2Air Media Streaming - USB connection to Audi Concert AMI system
Device uses the A2DP Bluetooth connection profile to stream audio content (podcasts, apple music, youtube, spotify).
2016 Panasonic SPH-DA120 App Radio (Carplay / Android)
Bluetooth Hands Free Calls
Wired Carplay
2018 Volkswagen Polo SE
Bluetooth Hands Free Calls
AirPod Pro Gen 1
2018 Anker SoundCore Mini
Just upgraded to a 15Pro on Friday and having similar issues. Tried reconnecting my AirPods (1st Gen) and the issue persists.
Installed IOS 17.2 on my IP15P last night. No improvement on the BT issues I’ve been having since day 1 with this device. The saga continues.
Bluetooth issues on my iPhone 15 Pro Max with iOS 17.0.3
