Bluetooth issues on my iPhone 15 Pro Max with iOS 17.0.3

Sorry, my bad I forgot to mention. There were two options, either you skipped an iPhone model, or you had apps transfer from earlier on that caused bugs in the operating system and therefore it was necessary to install a new operating system that did not carry forward. They were right, it did work after everything else failed

Apple repaired my iPhone 15 Pro as in replacing the entire logic board, with just the screen and back remaining. Unfortunately still have the same issue. Am on 17.1.1 and hasn’t been resolved sadly. Until they do, I’m swapping phones with my wife and using her iPhone 15 and she’ll use mine as the longer this continues, the possibility that my hearing or hearing aids may get damaged from this awful static that occurs when the sound does drop. No such issues on iPad Pro or any other device. Last I heard, Apple were aware and all hearing aid manufacturers including Oticon were also now working with them to try and resolve the issue due to having a lot of unhappy customers who have upgraded to iPhone 15 Pro or Pro Max models…

Hey man, here’s what worked for me after 3 chats with apple online and a useless trip to the subgenius bar. Hard reset your device. Fresh install it using your computer and then update to the latest OS. After than re-pair your earphones and it should work

Same story here. 15PM now with iOS 17.2, unusable phone calls in my car with BT (no car play in may car). BUT, made some tests and found a kind of partial workaround: BT calls will behave correctly IF I DON’T connect the usb cable at all (I am using an adapter from UsbA to usbC) to my phone. If I connect the cable I can play music and charge my phone but Bluetooth is broken. If I disconnect the cable after listening to music and try to make a call, BT is broken.

so, no solution, but a partial workaround for some scenarios. Maybe the problem lies in some way with using usb adapters??

On my IP 15 PM the AirPods Pro almost never connect a second time. Also car connection etc is terrible. Workaround: turn off/on BT in phone settings, then click device to connect.

I am the fifth person who ever posted in this thread and have been reading all the e-mail updates ever since.

I never dared to update my iOS because I was afraid the problems might get worse. The downside of that is that Apple won't help you if you don't update. I am now running 17.2.1. It hasn't gotten better or worse.

I talked to an amazing senior Apple engineer this week. He called me back twice and we ran two tests/logs and sent them to him. He and some other engineers are now looking into it. What I did was this: I wrote down the EXACT moments in time when the sounds started to mess up in my car using bluetooth. He said that will be very helpful when inspecting the logs that I sent to him the following day. Maybe we should all try to have the same thing done. This way the senior engineers etc. have a better shot at localising the problem. I am trying to figure out correlations as to when and where the bluetooth starts messing up. For example I notice that it start cutting out sound quicker when using Spotify instead of the native Music app. Of when I'm closer to my microwave for some reason.

But....you have to be 'lucky' to get a senior engineer on the phone that takes you serious, is willing to listen, and is willing to run these logs. But perhaps we should all start to demand this. Write down when the bluetooth messed up in a few occasions, call them and then send them the exact times. Perhaps this will give them a better chance of finding out what's going on here. It's driving me NUTS.

Kind regards and good luck to you all from Holland.

Hi- it's a pain but I can connect AirPods by putting them in my ears, hearing the gong, then go to settings and turn Bluetooth off for a few seconds and turn on - it works. I'm referring to the slider at the top. My 10-year-old BMW F30 is the same. If it will not connect - do the same as above. it takes a bit longer but connects. Every time I get In my car I have to do this. I don't expect Appele to own up to this as they won't want to admit defeat - they must quietly and surely fix this Bluetooth issue. This is the first time that I can remember Apple being in trouble globally. Ios 17.3 is the latest and I was expecting a fix - it didn't happen.

I have the same issues since November. All BT devices cannot play or resume music form the device (for me ear pods and car). I tried with three different true wireless pods including most recent AirPods pro. Not working. I tried in four recent cars (Mercedes E-Class, newest C-Class, newest BMW 5, newest BMW X5), not working. Music cannot auto resume. Cannot be started via device (pod or car infotainment). If other audio is played, music on phone will not reilably resume either. No update helped. I am on 17.3.1 now (Iphone 15 Pro, my wife uses 15 Pro Max with same issues). 15.3.1 update made no difference. Apple Store - no help, Apple Hotline - completely useless, forum - no help. With all phones before iOS 17 it worked flawless. On iOS 17 I need to unlock the phone, open the music app, press play, press pause and press play again. Only way to start or resume music. Very dangenrous while driving, off course. And annoying too. In my view this is a lock screen issue. Apple has updated all this security features in iOS 17 and since then I cannot even start music from lock screen widget. Only in unlocked stage, app open and the plas - pause - play sequence.

update17.3.1 seems to have fixed my bluetooth connection issues with airpods pro 2 and my new dell XPS desktop... but still a big struggle on my Tesla Model S 2016, text comes in on message centre and quickly disappears when you want to reply, inbound\outbound phone calls connect sometimes via steering wheel controls other time only speaker on phone will connect, the only fix is to turn off and on bluetooth, this fixes the hands free calling....but the message centre is still useless, again message come in but when you go to reply it looks as thou it starts the reply but then the message quickly disappears before you get a chance to reply

My iphone 15 Pro running on iOS 17.0.3 lost bluetooth function completely around 3:40PM today while I entered a shopping mall. Went straight to the Apple store in this mall (Chadstone, VIC, AUS) and was advised this is a known issue pending on new bug fixing package all I can do is wait :(

I can also attest to the same. As a workaround, I did discover that turning off/on bluetooth (from the Bluetooth settings menu, not the control panel) does temporarily alleviate the issue and re-enable communications with your devices. It will happen again, however. I previously posted a message to this effect and Apple removed it due to mention of iOS beyond 17.0.3.

“This is an issue that appears to be related to beacon location systems and very concentrated to Aus/NZ

It’s under investigation by Apple’s field engineering team - not representative of a hardware failure. Replacement phones unfortunately see the same issue recurring. Genius Bar told me that the Chadstone and Chatswood stores specifically see a lot of it as it happens in their centres and it’s under engineering watch to work out exactly what is going on.”

Got this from a reddit forum. They won’t like me include the link.

Not sure why I’m getting for info from reddit than from an apple forum lol

Improve the audio accuracy of third-party Bluetooth devices

You can improve the sound of third-party Bluetooth devices by specifying the Bluetooth device type (such as headphone, speaker, car stereo, and more) on your iPhone.

1. Go to Settings  > Bluetooth, then tap  next to the name of the device.
2. Tap Device Type, then choose the type of device.

Could this be the issue? This wasn’t in iOS 16. Although saying this, there isn’t any issues occurring in iOS 17 with iPhone 15 as far as I am aware and also have tested my audio with my wife’s iPhone 15 and she has no such issues. Just the Pro models… Plus can’t change the device type of hearing aids, well Oticon anyway since these are paired in Accessibility rather than in the Bluetooth area.

I have sent logs to Apple as they contacted me and installed diagnostics logs on my iPhone 15 Pro so they should be reviewing these today and hopefully find the issue and fix it.

Went to Apple Store last night and had my 15 pro max diagnosed. Of course, everything comes up passing. The tech I met with said she was unaware of any Bluetooth issues with these phones. I said here is a page that has 13 pages of complaints on apple's support forums. I then searched Bluetooth 15 pro max and even more came up. I said clearly Apple is aware of this problem but for whatever reason isn't acknowledging it. She said she submitted my case to Apple engineers. She feels it's a software issue that will eventually be resolved. I'm leaning towards a software issue as well but one never knows.

I have iPhone 15 with 17.1.2 … same problem as other users: when I listen music with a Bluetooth device (I tried the 2nd generation AirPods, the Beats Solo3, and also an Anker Bluetooth speaker) the audio “stutters/skips” and the devices sometimes disconnect and reconnect randomly. I tried to dissociate and reconnect the devices but nothing, same thing. I can temporarily solve the problem by restarting the iPhone (volume up button, volume down button, press the side button until the Apple logo appears). But after a few days it starts again….